General Manager | Nashville | Relocation Assistance

Department: Operations

Title: General Manager | Managing Partner

"This role is designed for hospitality leaders who aspire to build, lead, and grow a flagship restaurant business with an ownership mentality."

JOB OVERVIEW

As General Manager | Managing Partner, you will lead the charge in all aspects of the restaurant's operations. You set ambitious goals and aim high—never settling for less than exceptional. Great leadership means being hands-on and leading from the front, building a culture of excellence without ego.

You are:

• Bold in your approach—constantly innovating, trying new ideas, and pushing the restaurant to the next level.

• Aware that leadership is about your people—tuned into the needs of your team and guests, creating a workplace where everyone feels valued and respected.

• Full of energy—a motivator and coach who ignites passion in the team, fosters positivity, and makes work feel like a shared mission.

• Entrepreneurial in mindset—treating the business as your own, constantly seeking opportunities to improve performance, guest satisfaction, and team engagement.

WHO THRIVES IN THIS ROLE

You will excel in this role if you:

• Love developing people and building future leaders.

• Thrive in high-volume, high-energy hospitality environments.

• Lead from the floor rather than from an office.

• Have a passion for food, wine, cocktails, hospitality, and guest experience.

• Enjoy building teams, coaching talent, and creating accountability.

• Possess an entrepreneurial mindset and are excited about helping build a nationally recognized hospitality brand.

KEY RESPONSIBILITIES

Financial Management

• Oversee budgets, sales forecasting, and P&L performance.

• Manage and control food costs, beverage costs, labor costs, and operational expenses.

• Drive profitability through disciplined cost management, sales growth initiatives, beverage performance, local marketing efforts, and exceptional guest experiences.

• Deliver sales, profit, labor, and guest satisfaction targets while maintaining brand standards.

Team Leadership

• Recruit, hire, train, coach, and retain a high-performing FOH and BOH team while building a strong leadership pipeline for future growth.

• Create realistic scheduling aligned with business needs while maintaining labor efficiency.

• Identify and develop future leaders through mentorship, cross-training, succession planning, and performance coaching.

• Foster a culture of accountability, continuous improvement, and operational excellence.

• Conduct regular performance reviews and create development plans for key team members.

Workplace Culture

• Foster a respectful, inclusive, and motivating environment that reflects the company's values.

• Lead by example, demonstrating transparency, professionalism, and accountability.

• Proactively resolve conflicts and support team well-being.

• Create a culture where team members feel valued, challenged, and empowered to grow within the organization.

Operations & Compliance

• Maintain high standards of cleanliness, organization, and safety.

• Ensure compliance with health codes, liquor laws, and workplace regulations.

• Oversee vendor relationships, ordering, inventory systems, and operational controls.

• Leverage technology platforms and operational reporting tools to monitor performance, drive accountability, optimize labor productivity, and improve guest satisfaction.

• Ensure operational readiness and flawless execution for special events, large parties, entertainment programming, and peak-volume periods.

Guest Experience

• Deliver consistently exceptional guest service and hospitality.

• Anticipate guest needs, resolve issues quickly, and create loyal regulars.

• Work closely with FOH leaders to ensure seamless service flow.

• Lead an elevated hospitality experience across dining, bar, events, and entertainment programming while creating memorable guest experiences that drive loyalty and repeat visits.

• Maintain a visible presence on the floor, engaging with guests and team members throughout service.

Brand Consistency

• Uphold and enforce company recipes, service standards, and operating manuals.

• Execute local and company initiatives that align with the company's brand vision.

• Maintain the concept's position as an affordable luxury hospitality brand delivering exceptional food, beverage, service, atmosphere, and guest experiences.

• Champion the company culture and ensure every guest interaction reflects the company's commitment to excellence.

REQUIREMENTS

• 5+ years of experience as a General Manager, Assistant General Manager, Director of Operations, or equivalent senior leadership role within upscale, polished casual, fine dining, lifestyle hospitality, or high-volume restaurant environments.

• Demonstrated success leading restaurants generating $5 million or more in annual sales; experience in restaurants generating $8 million or more in annual sales is preferred.

• Strong financial acumen with proven ability to manage budgets, P&L performance, labor, food, beverage, and controllable costs.

• Exceptional leadership skills with a proven track record of recruiting, developing, motivating, and retaining high-performing teams.

• Strong understanding of hospitality, upscale dining service standards, beverage programs, nightlife-driven hospitality, and guest relations.

• Excellent organizational, communication, and problem-solving skills with a solutions-oriented mindset.

• Experience opening new restaurants, leading turnarounds, or scaling high-growth hospitality concepts is highly preferred.

• Proficiency with restaurant technology platforms and operational reporting systems.

• Availability to work evenings, weekends, and holidays as business demands require.

COMPENSATION & BENEFITS

• Competitive salary aligned with experience and performance.

• Performance-based bonus opportunities.

• Health, dental, and vision insurance options.

• Significant career advancement opportunities within a growing hospitality company.

• Opportunity to help shape and influence one of the industry's most exciting emerging hospitality concepts.