Office Associate

Job Description Job Description Office Associate
Pay: $15.00 - $20.00+ DOE
Hours: 7:00am - 5:00pm
Location: Twinsburg, OH

The Office Associate is primarily responsible for maintaining the integrity and flow of information within our digital systems. This role focuses on high-volume, high-accuracy data entry and administrative support. Your core mission is to ensure that our ERP system and company records are precise, up-to-date, and organized.

Key Responsibilities:
Process and enter sales orders and work orders from digital and physical sources into the ERP
Update system documentation, including adjusting routing steps or updating technical notes
Regularly audit and update lead times, customer profiles, and vendor contact databases
Ensure all data entry remains current
Perform routine checks in the ERP to verify stock counts and availability
Draft and place purchase orders with vendors based on established requirements
Contact customers or vendors to clarify order details, confirm receipt of shipments, or request updated information
Monitor the general company inbox, sorting inquiries and responding to standard status requests
Organize and digitize physical paperwork to maintain a streamlined office environment
Assist in transitioning paper files into the digital ERP/filing system

Key Requirements:
Exceptional and accurate data entry skills
Comfortable navigating complex ERP/MRP software and managing data within Microsoft Excel
A disciplined approach to repetitive tasks, ensuring they are completed thoroughly and on schedule
Adaptability and Integrity

Candidates must consent to a pre-employment background check and drug screen, and must be able to provide two professional job references.