Veterinary Receptionist / Client Service Representative

Veterinary Receptionist / Client Service Representative

Aurora, CO

Animal Dental Clinic is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.

Schedule and compensation:

• Compensation: $20 - $23 per hour, for each hour worked
• This is a part-time position, with a flexible schedule and availability needed Monday - Wednesday and every other Saturday.

Full-time benefits package*:

• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program (EAP)
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 2+ years of experience in a customer service, reception, or client-facing role
• Previous veterinary receptionist or healthcare-related front-desk experience preferred
• Proficiency in the following skills:
• Ability to manage a multi-phone line system while assisting in-person clients
• Exceptional verbal and written communication skills
• Ability to provide compassionate, professional service to clients during both routine and emotionally sensitive situations
• Strong organizational and time management skills
• Experience scheduling appointments and coordinating calendars preferred
• Ability to accurately process payments and maintain financial records

Why choose Animal Dental Clinic?

Animal Dental Clinic is a trusted veterinary dental practice in Aurora, Colorado, dedicated exclusively to providing exceptional dental care for pets. Our team includes 4 DVMs and 6 RVTs who work collaboratively to deliver compassionate, patient-centered care.

We offer a comprehensive range of dental services, including professional cleanings, dental radiography, laboratory services, extractions, oral surgery, endodontics, and advanced procedures such as jaw fracture repair, full-mouth extractions, palatal repairs, oral mass removal, and bite corrections.

With advanced equipment, a focus on preventive dentistry, and a commitment to patient safety and comfort, Animal Dental Clinic provides high-quality specialized care while offering a collaborative environment for veterinary professionals to grow their skills and expertise.