Operations Supervisor

Operations SupervisorODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash/detailing industry. As the Operations Supervisor, you will play a pivotal role in ensuring the smooth and efficient functioning of our operations. If you have a passion for delivering exceptional customer service, managing a diverse team, and maintaining high operational standards, this opportunity is perfect for you.Responsibilities:Oversee day-to-day operations of the client site, ensuring smooth workflow and adherence to standard operating procedures.Lead a team of carwash and detailing technicians, providing guidance, training, and support to ensure they deliver outstanding results.Monitor and maintain inventory levels of cleaning supplies, equipment, and detailing products, ensuring a well-stocked and efficient operation.Conduct regular quality checks to ensure that all vehicles undergo thorough and meticulous cleaning and detailing, meeting or exceeding client expectations.Implement and enforce safety protocols to create a secure work environment.Collaborate with the manager to develop and implement strategies to enhance client satisfaction, increase revenue, and improve operational efficiency.Handle client inquiries, concerns, and complaints in a prompt and professional manner, striving to achieve optimal resolution and client retention.Maintain accurate records of daily operations, tracking sheets, employee attendance, and performance evaluations.