Area Coordinator

Job Description

Job Description

This position is a 12-month, live-in position within the Office of Residence Life. The position provides direct oversight and overall management of multiple residence halls housing a total of 400-600 students, and supervision to a student staff team and Graduate Assistant. The position is responsible for developing, implementing, and managing a residential curriculum grounded in the Catholic, Marianist heritage of the University, in order to support a students' educational, spiritual, personal, social, and cultural growth. This position is reviewed on a year-by-year basis and may be limited to a term of three years.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilizes a residential curriculum framework, informed by and in alignment with the Catholic, Marianist heritage of the University, to create a sense of belonging and develop student learning specific to the residential populations being served in the area (can be first-year, sophomore, or upper-division community).
• Oversees multiple Living Learning Communities/Themed Communities. This includes developing, implementing, and supporting programs and initiatives focused on the LLC/themed community, and collaborating with the faculty/staff in the LLC/themed community team.
• Hires, guides, supervises and evaluates the student workers to include Resident Assistants, Community Coordinators, Student Assistants, summer staff, and Graduate Assistant(s); Facilitates regular one-on-ones and staff meetings with all student staff.
• Trains staff to have the necessary knowledge of practices, policies, and procedures essential to meet the needs of students living in the community.
• Manages and mediates escalated interpersonal problems between residents; Adjudicates student conduct cases utilizing restorative justice practices, and in coordination with the Office of Student Integrity & Welfare.
• Provides daily on-call coverage of residence halls encompassing up to 1,500 students on a rotational basis throughout the calendar year.
• Responds to emergency situations and implements the proper institution procedures/protocol.
• Utilizes retention management system to track and follow-up with students of concern.
• Attends all Residence Life staff programs, meetings, and trainings as scheduled.
• Manages all aspects of the operation and programming budget for assigned area.
• Utilizes housing management system, StarRez, to facilitate accurate records related to occupancy and damage billing.
• Manages reservations of eligible residence hall space through the room management software.
• Follows through with Facilities Services and Central Office operations staff on all maintenance repairs and housing-related services as needed.
• Oversees 1-2 departmental committees with paraprofessional staff members.
• Plans, implements, and supports University-wide programming.
• Provides oversight of summer conferences and housing, including supervising student staff.
• Serves on assigned committees, boards or commissions and may be assigned to perform as part of an investigative team.
• Performs other duties as assigned.

QUALIFICATIONS:

• Bachelor's degree from an accredited college/university required; major in Student Personnel or related field or Master's degree is preferred.
• Must have prior experience in Residence Life; Prior experience developing or implementing Residential Curriculum is preferred.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must maintain a valid driver's license, motor vehicle liability insurance and personal injury insurance, and complete the University Van Driver Training within 90 days of employment date.
• Must clear and maintain a favorable background investigation and clearance.
• Must have the ability to demonstrate intermediate proficiency in MS Office (Word, Excel, Outlook, and PowerPoint), Teams, Zoom, or similar online/virtual meeting platforms.
• Experience and or proficient skillset with spreadsheets, database management, data formatting and reporting, and/or Enterprise Resource Planning Systems (Banner or similar) is highly preferred. Knowledge of and proficiency with Microsoft Suite, Banner, StarRez, and Maxient is preferred.
• Must have excellent verbal and written communication skills. Strong public relations and customer service skills with an ability to implement diplomacy and discretion at all times; an ability to work effectively with communities across the university; ability to maintain effective communication with all staff in Student Development area in order to maintain a welcoming environment and well-informed team approach.
• Must have high ethical standards and a strong sense of confidentiality; ability to prioritize and manage multiple deadlines; thrive in a complex work environment; displays solid problem solving and interpersonal skills; works well independently and as part of a team.
• Must have strong discretion to complete work assignments. Initiative is frequently required to complete work assignments. Decisions are made regarding policy interpretation and individual work priorities.
• Must have the ability to demonstrate a capacity for leadership, and the commitment to work collaboratively with a diverse and dynamic community.
• Must have a high attention to detail and be able to organize workflow, coordinate activities, balance simultaneous projects without loss of efficiency in a multi-tasked environment, and manage multiple priorities to meet deadlines; Ability to manage, follow-up, work in collaboration and finalize projects, crisis situations and other issue that may arise.
• Prior experience working with college students and university residence hall facilities is strongly preferred.
• Bilingual strongly preferred (English/Spanish with the ability to understand and to make one's self understood to Spanish speaking individuals).
• Demonstrated knowledge of and commitment to issues of equity, diversity, and inclusion and desire to work with diverse populations; Experience living and/or serving in Latino/Hispanic communities is strongly preferred.
• Demonstrated comprehension, appreciation and willingness to model Catholic and Marianist values and mission as well as the traditions and heritage of St. Mary's University.

PHYSICAL DEMANDS:

• Working conditions are in an office environment and university campus setting. Must be able to move across the university campus to conduct day to day business.
• While performing this role, the employee will be regularly required to sit, walk, and stand; talk and hear, both in person and by telephone; and use hands repetitively to operate standard office equipment; and occasionally required to lift up to 25 pounds.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Frequently communicates with others using approved technological resources; must be able to exchange accurate information through designated systems within a timely manner.
• Constantly operates a computer and other office productivity machinery.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

St. Mary's University is a Hispanic-Serving Institution and an Equal Opportunity Employer.