Training Specialist III

Top Must-Have Skillsets:
• Instructional design + ADDIE - can build across modalities (eLearning, ILT, microlearning, job aids) and make smart modality choices, not just execute
• Articulate 360 / Rise proficiency - the core authoring toolkit
• LMS fluency - experience publishing to and managing content in an LMS (Cornerstone preferred)
• Project management / stakeholder management - can juggle multiple workstreams, manage SMEs, and hit deadlines independently
• Data / measurement - tracks learning metrics, uses feedback loops, can evaluate program effectiveness (Qualtrics or similar)

Top Nice-to-Have Skills:
• Video/animation tools - Vyond, Synthesia, or basic video editing
• Jira or PM tooling - can effectively use PM tools and work in a more structured environment
• Business acumen - can translate org needs into learning strategy and present up to leadership
• Experience with large-scale or cross-functional programs - can work across departments in a complex environment

Learning Strategy Instructional Designer

We are seeking a Learning Strategy Instructional Designer to join the Global Learning team. In this role, you will create and deliver impactful learning solutions that align with business goals and enhance the learner experience. You will partner with stakeholders and subject matter experts to design scalable programs while ensuring smooth execution and continuous improvement. The ideal candidate combines strong instructional design expertise with project management skills, bringing both creativity and structure to deliver high-quality learning outcomes.

Key responsibilities
- Develop learning solutions across multiple modalities (eLearning, ILT, VILT, microlearning, job aids, videos, and performance support materials), evaluating and recommending the most effective modality based on learner needs, business goals, and operational constraints.

- Apply ADDIE and Instructional Systems Design (ISD) methodologies to design and develop engaging, learner-centric solutions aligned to business needs

- Manage and execute multiple workstreams and project tasks with stakeholders and subject matter experts (SMEs), ensuring accuracy and alignment with business objectives, timelines, and budgets

- Lead and support train-the-trainer sessions and instructor-led training as needed

- Use tools such as Articulate 360, LMS platforms, Qualtrics, and Microsoft Office to support the development, delivery, and evaluation of learning programs

- Develop clear, concise communications to support stakeholder alignment and program execution

- Establish, track, and analyze key learning metrics and feedback to evaluate program success and drive continuous improvement

- Review, audit, and optimize existing content to improve quality, relevance, and alignment with business priorities and instructional design standards

- Demonstrate agility in managing learning projects by rapidly developing, iterating, and pivoting solutions in response to evolving business priorities, stakeholder feedback, and operational changes.

What's needed to succeed
Minimum qualifications
- 3+ years of experience in instructional design and learning development
-Experience working in a corporate learning or enterprise environment
-Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook), Rise, Articulate 360
- Excellent written and verbal communication skills
- Strong problem-solving skills with a creative and solution-oriented mindset
- Ability to navigate ambiguity and manage competing priorities effectively
- Must be legally authorized to work in the United States without sponsorship
- Reliable, punctual attendance is an essential function of the role

Preferred qualifications
- Proficiency with Vyond, Synthesia, and video editing tools
- Strong business acumen and ability to translate organizational needs into learning solutions
- Ability to create effective presentations and communicate insights to leadership recommendations to leadership
- Familiarity with Jira and/or other project management tools
- Experience leading large-scale or cross-functional learning initiatives
- Ability to work a hybrid schedule in Willis Tower (Chicago)
- Willingness to travel up to 10%

EEO:

"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."