Systems Coordinator

DHL Supply Chain is Hiring! At DHL you will play a part in one of the worlds most essential industries. There has never been a better time to join DHL Supply a global business like ours the opportunities are endless. So join us. Work with us. Grow with us.

The core responsibilities of this role include: troubleshoot diagnose and repair software and hardware related issues with end-users in the facility.

Position: Systems Coordinator
Shift: 10AM - 6PM
Pay: $22.45

In addition to the general job description below the ideal candidate will also possess the following skills and/or experience:
Supply Chain IT Operating Systems Warehouse Management Systems (WMS) Inventory Control Diagnostics Computer hardware / software.

A minimum of (1) one years experience in the following:

-Experience using a commercial WMS (warehouse management system) such as Blue Yonder Red Prairie JDA SAP is highly preferred.

-Intermediate or higher experience in Microsoft Office (Excel Word Teams Outlook).

-1-2 years Report Writing experience.
SQL experience would be required.

-Experience with JDA NTV BLUE YONDER and SAP is also a PLUS but not required.

-Experience within a Supply Chain Logistics Distribution environment is highly preferred.

-Hands-on training and experience with technical software/hardware support within a company (preferably warehouse supply chain distribution logistics).

-First-line point of contact to troubleshoot diagnose and repair software and hardware related issues with end-users in the facility.

-This is NOT a traditional helpdesk or ticket/incident support position.

Be part of the worlds largest logistics company!DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical dental and vision coverage available beginning on your 30th day
- PTO program for all associates including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose :

Assists in the installation maintenance and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities :

• Responsible for operational system integrity including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop implement and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience :

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing 1 to 2 years experience

Our Organization is an equal opportunity employer.

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Required Experience:

IC