Nurse Manager,RN-Emergency Department-Mount Sinai Hospital-Full Time-Evenings

Description

The Nurse Manager (NM) is responsible for the management of nursing practice and operations on a designated unit/service setting such as inpatient procedural emergency department or ambulatory care. This includes but is not limited to the management of: clinical nursing practice staff recruitment retention labor relations supply chain and budget daily staffing (as supported by the Center-Led Staffing Model) employee performance evaluation quality improvement staff education medical record documentation compliance with internal and external regulatory agency requirements and patient safety solution/corrective action plans.

The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care inclusive of the patient admission throughout the discharge process appropriate to the setting. This individual works closely with the Nursing Director unit Dyad partner and staff to ensure that the Service/Unit setting maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization.

PATIENT CARE

nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of patient experience.
proficiency in all aspects of Hourly Care Checks and role models expected behaviors.
the integration of Hourly Care Checks into clinical activities to enhance Relationship Centered Care validates staff members Hourly Care Checks on all patients by direct observation and patient feedback.
staff competency in Hourly Care Checks and provides consistent meaningful feedback with more focused feedback as needed.
rounding of identified patients on a daily basis (Monday-Friday.). Conducts rounding on staff on a weekly basis.
quantitative and qualitative information regarding the patient experience and staff engagement to the staff and the Interdisciplinary Patient Care Team that leads to the development and implementation of an action plan.
with the physician dyad and escalates concerns as appropriate.
up on all patient concerns in a timely manner and provides service recovery as needed.
caring agility respect compassion empathy and active listening through dialogue body language and actions.

PATIENT EXPERIENCE

models the tenets of Mount Sinai Relationship Centered Care (MSHRCC) by collaboratively facilitating patient-centered care processes appropriate to the clinical setting (inpatient procedural ambulatory) through facilitation of the following actions but not limited to: Admission or Visit Welcome Bedside Shift Report HELP AM/PM Care Dedicated Sit Down Purposeful Hourly Rounding (PHR)/Care Checks or patient check-ins Medication Review Discharge Wrap Up or visit completion.
and facilitates Communication Huddle with staff at the start of the shift identifying high-risk patients who require special attention and escalates concerns in a timely manner for resolution.
in Interdisciplinary Care Rounds or other structured team communications as appropriate to the care setting leading nursing practice while supporting the interdisciplinary teams use of evidence-based practice for care delivery LOS reductions transition of care and discharge planning transition planning and efficient access to care..
with physicians nursing case management OT/PT pharmacy and ancillary services to identify and address patient care outcomes and barriers to safe timely discharge.
to nursing leadership concerns or issues identified during huddle and throughout shift.
service recovery for patients and family members who have concerns and escalates to Nursing Director/designee and Patient Relations as needed.
and communicates patient experience scores and benchmarks and keeps staff informed of progress and areas of opportunity.
the patients values preferences cultural diversity expressed needs and knowledge in all aspects of care.
staff to use evidence-based practices to increase understanding of patients perceptions of care.
the Key Performance Indicator(s) of Patient Experience and oversees progress through the use of the Story Board performance improvement process within the Data Management Board (DMB).
caring respect compassion empathy and active listening through verbal and body language and actions.

QUALITY AND SAFETY

supports and leads a safe therapeutic efficient and patient-centered care environment that promotes professional nursing practice across inpatient ambulatory and procedural settings.
and investigates issues or variances in practice/operations by participating in the RCA/Patient Safety Solutions (PSS) processes and implements corrective action plans/safety solutions accordingly.
with clinical and operational leaders to monitor quality safety and throughput metrics using data to drive continuous improvement in length of stay and discharge processes.
in unit and hospital-based quality patient safety and patient experience process improvement initiatives.
the principles of Lean methodology for process improvement through the use of the Daily Management Boards (DMB).
the Key Performance Indicators (KPI) for Quality and Safety with emphasis of the nurse sensitive indicators using the Story Board process within the DMB utilizing Leader Standard Work appropriate to the practice setting..
a fair and open Just Culture that encourages error and near-miss occurrence reporting.
interdisciplinary quality improvement teams using the principles of high reliability.
unit progress changes and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.
to escalations of potential safety hazards or gaps from best practice by correcting concerns following institutional chain of command protocol.
institutional information technology infrastructure and corrects gaps in clinical nursing documentation.
staff participation in quality and safety initiatives and mandated compliance measures.
accountability for all unit quality and safety practices and compliance and ensures required evaluation of staff competencies is maintained.

OPERATIONS AND ADMINISTRATION

the implementation of the mission vision goals and objectives of the department across inpatient ambulatory and procedural care settings ensuring alignment throughout the clinical service and patient care areas.
administrative and clinical oversight to ensure that all operational activitiesincluding staffing patient access and flow support services interdisciplinary collaboration resource utilization and financial stewardshipsupport organizational goals and high-quality patient care across all care settings.
compliance with all applicable staffing regulations collective bargaining agreements and regulatory requirements including the staffing enforcement provisions of the applicable CBA NYSDOH Staffing Committee Law and inpatient procedural and ambulatory staffing standards as applicable.
4. Oversees patient care delivery and daily operations across assigned inpatient units and/or ambulatory practice areas utilizing Leader Standard Work to ensure consistency in leadership practices operational excellence patient access quality outcomes and the implementation of evidence-based best practices.
collaboratively with the Center-led Staffing Department as needed to ensure staffing grids are met (as covered by this service) and optimize workforce deployment.
labor management strategies by collaboratively maximizing retention strategies and internal resource utilization and minimizing reliance on premium labor verifying that staffing plans maintain quality safety and appropriate clinical expertise.
7. Monitors staffing trends and workforce metrics validating and implementing data-driven recommendations to support informed staffing decisions and continuous workforce improvement.
collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards.
recruitment and retention strategies in accordance with system and local hospital retention goals.
and monitors unit salary and supply budgets including capital equipment allocation according to MSHS financial goals.
availability and maintenance of nursing equipment and supplies
position control of established positions and manages the recruitment and retention of qualified staff.
patient/employee confidentiality in the management of information.
nursing staff performance and mentors coaches counsels and disciplines staff as needed.
all newly hired/transferred staff and participates in the decision about passing the probationary period.
in the ongoing and completes the annual performance appraisals for all staff.
performance improvement plans of employees as needed and shares feedback with the Associate Directors/Directors and Senior Directors accordingly.
and implements the associated collective bargaining agreements and System and Hospital policies and procedures.
disciplinary actions as necessary with collaboration with Nursing and Labor Relations.
as a management witness in disciplinary activities.
all staff have met their orientation goals/weekly progress reports and annual competency requirements and participates in the Competency Planning Tool for unit/service.
regular staff meetings to ensure communication with staff about progress changes and compliance with all hospital policies and procedures. Maintains records of minutes for staff team meetings.
recognizes and rewards staff participation in quality and safety initiatives compliance and successes.
organizational change initiatives by using effective strategies.
a shared decision-making model by establishing a structure of shared governance just culture and staff engagement in structured unit procedural or practice practice councils departmental meetings and initiatives.
to protest of assignment in a timely manner as detailed in the collective bargaining agreement and discusses the resolution in unit staff meetings.
assigned inpatient units ambulatory practices and clinical departments maintain compliance with all applicable regulatory accreditation and professional practice standards including those established by the New York State Department of Health (NYSDOH) The Joint Commission and other governing agencies as applicable.

as a clinical leader who actively creates and supports nursing practice and an environment of care that reflects clinical excellence.
the environment of care to support clinical colleagues patients and their families and members of the healthcare team.
and cultivates a professional image to colleagues by communicating caring respect compassion empathy and trust.
ethical principles into decision making for patients and family in collaboration with the clinical nursing staff and the healthcare team.
a spirit of scholarship inquiry life-long learning and innovation for self and others.
and disseminates knowledge and skills relative to the role patient population clinical specialty and global or local health community needs.
shared decision making through unit/service practice councils nursing department and hospital committees and clinical service/unit initiatives.
as a professional role model and preceptor for new leadership staff and students.
the values of research and evidence-based practice and its application to nursing practice and the environment of care.
to the profession of nursing through leadership and participation in professional organizations.

• B achelor of Science with a major in nursing required Masters in nursing or health related field preferred.
• 3-5 years of nursing clinical care with Charge Nurse/Supervisory experience preferred. Must have relevant clinical competence in area of nursing practice assigned.
• Licensed as a registered nurse with current registration in New York State
• Board certification in clinical specialty or leadership preferred.
• BLS via American Heart Association

• • Advanced Cardiovascular Life Support (ACLS)Issuing Agency: AHA

• • CEN -preferred

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $140001.21 - $177585.91 Annually. Actual salaries depend on a variety of factors including experience education and operational need. The salary range or contractual rate listed does not include bonuses/incentive differential pay or other forms of compensation or benefits.

Non-Bargaining Unit 785 - Emergency Room 785 - MSH Mount Sinai Hospital

Required Experience:

Manager