Maintenance Technician

Job Description

Job Description

A hotel maintenance technician ensures the safety, functionality, and appearance of a hotel by performing repairs, preventative maintenance, and troubleshooting on HVAC, plumbing, electrical, and building systems. This role involves responding to guest requests, fixing room amenities, maintaining public areas, and ensuring compliance with safety regulations.

Core Responsibilities:

• Preventative Maintenance: Conducting routine inspections and servicing of guest rooms, common areas, and equipment to prevent failures.
• General Repairs: Fixing plumbing (leaks, toilets), electrical (lights, outlets), HVAC systems, appliances, carpentry, and painting.
• Guest Services: Promptly responding to maintenance requests from guests and staff to fix issues within rooms (e.g., locks, TVs, HVAC).
• Building Systems & Safety: Monitoring and repairing lighting, fire, sprinkler, and emergency power systems.
• Exterior/Interior Upkeep: Maintaining hotel exteriors, landscaping, furniture, flooring, and wall coverings.
• Safety Compliance: Ensuring all work adheres to safety standards, including handling hazardous materials and ensuring safe walking surfaces. 

Job Requirements & Qualifications:

• Technical Skills: Proficiency in using hand/power tools and troubleshooting knowledge of HVAC, plumbing, and electrical systems.
• Experience: Previous experience in general maintenance or a specialized trade (carpentry, HVAC) is typically required, though some entry-level positions exist.
• Physical Stamina: Ability to stand for long periods, lift heavy objects, and work in varied environments.
• Communication: Good customer service skills to interact with guests and report to management.

Key Competencies:

• Ability to handle diverse, unpredictable daily tasks.
• Problem-solving: Efficiently diagnosing issues and implementing solutions.
• Attention to detail: Ensuring high-quality repairs and maintenance.