Medical Assistant

Job Description

Job Description

Job Summary

The Medical Assistant performs routine front and back office duties for multispecialty exams and a variety of clients, to include reception of examinees, answering phones, performing data entry in electronic health record (EHR) and case management systems, exam report reconciliation, appointment scheduling, and assisting in the examination process of examinees under the direction of a physician or other licensed provider. The Medical Assistant interviews examinees, measures vital signs and records information on examinees’ charts, draws and collects blood samples from examinees, prepares specimens for laboratory analysis, and conducts a variety of diagnostic tests. Supports the organization in meeting operational goals and customer requirements.

Essential Duties and Responsibilities

• With limited supervision, perform routine procedures to prepare examinee for provider exam to include obtaining and documentation of medical history, recording of vital signs and preparation of required lab/X- Ray/diagnostic requisitions; assist provider with exams as required to include performance of chaperone duty

• Perform standard diagnostic procedures accurately, efficiently, and with the highest quality

• Prepare and dispense/administer medications as ordered and verified by provider

• Perform daily, weekly and monthly equipment end user calibration/inspections as required

• Perform various inventory activities per policy and procedure

• Enter and retrieve data test results and other documents via EHR, case management system, and other proprietary systems

• Perform front office duties such as: answering telephones, preparing schedules, scheduling and confirming appointments, examinee check in and out, and document filing with limited supervision

• Perform data entry and basic review of exam documents for accuracy to include grammar and spelling

• Document and escalate abnormal exam findings, test results and data omissions according to workflow for correction

• Perform housekeeping functions such as: changing exam room table paper, disinfecting surfaces, upkeep and tidiness of the entire clinic (exam rooms, bathrooms, waiting area, front office, lab room, etc.), ensuring all equipment is clean and presentable

• Perform routine safety and compliance audit activities

• Ability to travel infrequently (5%) for training and support

• Ability to travel 70% of the time for mobile positions

• Perform other duties and responsibilities as assigned

Competencies:

• Strong clinical competencies including but not limited to accurate manual and electronic measurement of vital signs, venipuncture, immunizations/injections, administering EKG, spirometry, and vision and hearing screens for occupational health customers

• Knowledge of sterile technique, and how to don, doff, and store N95 mask in order to pass a respiratory fit test

• Successful annual clinical skills competency demonstration and written knowledge assessments

• High level of attention to detail with the ability to identify mistakes or inconsistencies in medical reports and clinical diagnostic tests

• Excellent verbal and written communication skills

• Knowledge of medical terminology and its applications

• Knowledge of EHR/EMR and MS Office Suite software applications

• Ability to organize, plan, and execute multiple tasks with a high sense of urgency and follow-through

• Ability to work both in a team environment as well as independently

• Excellent customer service skills that will enhance the interaction with the providers, operational teams, and clients

• Must be able to multi-task in a fast-paced environment

• Ability to demonstrate an understanding of applicable policies and procedures

• Ability to maintain conditions that ensure a healthy and safe working environment

• Ability to work well with people

• Ability to adapt to and thrive in a dynamic and fluid work environment

Education and/or Experience: (includes certificate & licenses)

• High School diploma, or equivalent (GED)

• Associate degree in Medical Assisting and/or graduation from an accredited vocational Medical Assistant program, and/or military equivalent

• Medical Assistant Certification/Registration required

• Must meet state certification requirements, if applicable

• 3-5 years of medical assistant experience

• Basic Life Support (BLS) for healthcare providers certification required

• Occupational Hearing Conservationist (OHC) Certification or the ability to successfully complete certification within 90 days of notification

• Ability to earn and maintain clinical training/certifications as required by current and future contracts

• Technology-driven medical data entry system experience or related computer data entry

• Experience in Occupational Medicine or Primary Care work environment preferred

• Must be able and willing to complete annual Respiratory Fit testing and properly wear organizational standard respiratory protective equipment as required

• Valid state driver’s license preferred for in-clinic positions and required for mobile positions

• Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

Must be eligible to obtain and maintain Government Clearances (LARS/Public Trust Clearance, etc.)