Head of Strategy & Operations [Remote]

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Strategy & Operations based in United States.

This leadership role offers the opportunity to shape the operating model of a fast-growing organization entering its next phase of scale.
You will serve as a strategic and operational partner to executive leadership, solving complex business challenges and driving measurable improvements.
The position combines strategic thinking, analytical depth, and hands-on execution to improve scalability, profitability, and operational discipline.
You will lead a high-performing Strategy & Operations team while partnering across Operations, Product, Finance, Client Success, and other key functions.
This is a high-impact role for an experienced operator who thrives in ambiguity and turns complex problems into actionable solutions.
You will influence company-wide decisions, optimize critical processes, and help build the infrastructure needed for sustainable growth.
The ideal candidate brings strong leadership, consulting expertise, and a passion for building enterprise-level operating capabilities.

Accountabilities:

As the Head of Strategy & Operations, you will lead the Strategy & Operations function and act as a key partner to senior leadership. You will own strategic initiatives, improve operational performance, and build scalable systems that support long-term growth.

• Lead and develop the Strategy & Operations team, establishing priorities, operating rhythms, quality standards, and a culture of accountability.
• Partner with executive leadership to identify, structure, and solve the organization’s most complex strategic and operational challenges.
• Build data-driven analyses, financial models, and executive recommendations to support high-impact business decisions.
• Work closely with leadership to define operating strategies, prioritize initiatives, and convert discussions into measurable actions.
• Identify operational constraints across service delivery, network management, routing, and related areas, developing scalable solutions.
• Improve processes, workflows, tooling, management systems, and operational discipline to increase efficiency and performance.
• Translate ambiguous challenges into structured plans with clear owners, metrics, timelines, and expected outcomes.
• Optimize profitability through improvements in resource allocation, operational models, utilization strategies, and business processes.
• Partner with Finance, Operations, Client Success, and Growth teams to turn business opportunities into operational improvements.
• Serve as a bridge between operational teams and Product/Engineering by translating frontline challenges into technology opportunities.
• Evaluate the impact of new tools and solutions to ensure they improve workflows, reduce operational friction, and deliver business value.
• Remain hands-on when needed by building analyses, reviewing data, creating recommendations, and supporting critical initiatives directly.

Requirements:

The ideal candidate is an experienced strategy and operations leader with a strong analytical foundation, executive presence, and the ability to drive change in complex environments.

• 8–10 years of experience in strategy, operations, consulting, business operations, or a related field.
• Strong consulting background, with experience from leading strategy consulting environments strongly preferred.
• Experience leading Strategy & Operations, BizOps, or Strategic Operations functions within a high-growth organization.
• Proven ability to manage, mentor, and develop high-performing teams through influence, autonomy, and accountability.
• Strong analytical capabilities with advanced Excel skills and the ability to build data-driven recommendations.
• Experience using data to solve business problems and support executive decision-making.
• Excellent communication skills with the ability to collaborate effectively with executives, peers, and frontline teams.
• Ability to operate successfully in ambiguous environments where problems require definition and structured problem-solving.
• Comfortable working as a player-coach who can both lead teams and personally execute critical analytical or operational work.
• Experience partnering directly with C-suite or senior leadership teams.
• MBA from a top program or equivalent achievement preferred.
• Experience in healthcare, logistics, transportation, marketplaces, or regulated industries is a plus.
• Advanced data skills in SQL, Python, R, or similar tools are preferred.

Benefits:

• Competitive compensation package aligned with experience and qualifications.
• Fully remote work opportunity within the United States.
• Opportunity to take ownership of a high-impact leadership role within a growing organization.
• Direct exposure to executive leadership and company-wide strategic initiatives.
• Ability to influence operational transformation and long-term business growth.
• Collaborative environment with cross-functional partnerships across business and technology teams.
• Opportunity to lead and develop a talented Strategy & Operations team.
• Professional growth opportunities within a scaling enterprise organization.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.