Benefits Account Manager

Gilbert’s Risk Solutions is seeking a motivated professional to join our Group Benefits department. This position manages client accounts, provides excellent customer service, and works extensively in insurance carrier and benefits administration computer systems. Hybrid Schedule: This position requires working three days per week at our main office in Sharon, Pennsylvania , with the option to work remotely up to two days per week. Responsibilities Manage assigned employee benefits client accounts, ensuring high client satisfaction and retention Serve as the primary contact between clients and insurance carriers Coordinate renewals, enrollments, billing, and eligibility changes accurately and on time Enter, maintain, and review client information in multiple computer systems Resolve client and employee benefits issues while providing timely, professional customer service Assist clients with compliance matters, including COBRA, FMLA, the Affordable Care Act, and ERISA Attend client meetings as needed; occasional overnight travel may be required Qualifications Bachelor’s degree, or Associate’s degree or related experience Employee benefits, insurance, internship, or customer service experience preferred Life and Health Insurance License required Strong computer skills and the ability to learn multiple systems Excellent customer service, communication, and relationship-building skills Strong attention to detail, organization, problem-solving, and follow-through Ability to manage deadlines and changing priorities Gilbert’s Risk Solutions Offers Medical, dental, and vision insurance Self-managed paid time off Paid maternity, paternity, and parental leave 401(k) with company match and immediate vesting Fitness facility reimbursement College loan and professional development reimbursement Profit sharing based on company performance Gilbert’s Risk Solutions is an Equal Opportunity Employer. #J-18808-Ljbffr