District Maintenance Technician

Job Description

Job Description

District Maintenance Technician

 

Full Time, Salary

Job Family: HQ Support

Location: Austin, TX - HQ

Reports to: Area Maintenance Manager

 

Why Join Crunch Fitness – Undefeated Tribe?

We’re not just opening gyms, we’re building communities. Undefeated Tribe is the fastest-growing Crunch Fitness franchise group in the nation, proudly expanding across Texas, Oklahoma, New Mexico, Missouri, and Minnesota. Twice named Franchise of the Year (2021 & 2024), we’re on a mission to transform lives through fitness, wellness, and connection. With 100+ clubs planned by 2028, there’s never been a better time to grow your career with us!

Here’s why you’ll love being part of the Tribe:

Bold, High-Energy Culture
At Crunch Fitness, Undefeated Tribe, you’re not just an employee, you’re part of a team that thrives on hustle, creativity, and collaboration. We celebrate individuality and want voices like yours at the table.

Unbeatable Perks
Competitive pay, career advancement opportunities, and yes, a free Crunch Fitness membership. You’ll work in an environment built around health, strength, and community.

Unlimited Growth
With our rapid expansion, opportunities are everywhere. We invest in our people, promote from within, and give you the tools to level up your career faster than ever.

Join the Tribe. Find Your People. Build Your Future.

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Position Overview 

Looking for a district maintenance technician who will be responsible for providing a high quality of service to assigned locations and fast solutions to a wide range of facility and equipment maintenance needs at Crunch Fitness - Undefeated Tribe. 

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What You’ll Do

The district technician is a task-oriented individual who appreciates high standards of excellence and is committed to maintaining a clean, crisp, and inviting environment at Crunch. The district technician is expected to perform regular maintenance duties necessary to maintain the functionality and condition of all fitness equipment, amenities, and overall appearance of assigned clubs. Oversight for 3rd Party vendors, to include specialty work, emergency resolution, and scheduled maintenance support.

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What Success Looks Like:

• Clubs consistently score 95%+ on member experience audits with zero safety or equipment downtime issues reported.
• Work orders achieve ≤4-day average closure rate, with first action ≤24 hours and significant progress (complete/parts ordered/vendor scheduled) by 36 hours.
• Parts inventory 100% accurate and optimized across assigned clubs, minimizing excess stock and emergency orders.
• 3rd-party vendors deliver 90%+ first-time fix rates, with all service calls properly evaluated and documented.
• Club management independently handles 80%+ of Level 1 repairs after your training, reducing escalation tickets by 50%.
• Preventative maintenance fully tracked and completed per manufacturer schedules, preventing 95% of potential breakdowns.
• Daily end-of-day reports and weekly visit schedules 100% on time, positioning you as the go-to field operations partner.

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About You: 

You excel at forward-thinking and taking initiative to achieve your goals. To feel fulfilled in your work, you need the autonomy to drive change and embrace independence. You are process-oriented and skilled at establishing systems for control and proper execution. However, you prefer not to maintain these systems once created, instead moving on to the next major project. You are more of a leader than a team player. While you engage with your team to contribute to solutions, you withdraw when conversations become overly social or political. You hold yourself and your direct reports to high standards, becoming critical when work doesn't meet expectations. You are thoughtful in your actions but also quick to act and impatient.

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Responsibilities  

• Perform club walk-through to ensure the condition of assigned clubs are upheld to ensure a positive member experience that represents the Crunch Fitness brand

• Maintain and update internal online work order program, recording and maintaining a schedule of historical repair needs for each club. All work orders to be updated on a daily basis 

• Identify, repair and maintain fitness and spa equipment for proper use and safety according to Crunch guidelines

• Maintain 4 day or less work order closure rate on average, First action on work order of an average of 24 hours or less. A significant action after 36 hours ( work complete, parts ordered, Vendor contacted and scheduled)

• Manage and control parts inventory per assigned clubs with accurate records of parts used or exchanged

• Create and maintain a daily and weekly schedule. Complete an end-of-day report each day and follow the weekly club visit schedule.

• Train and support club team management to perform Level 1 facility and equipment repair

• Solicit bids and quotes from vendors and dispatch contractors to repair and maintain facilities

• Evaluate contractors work to ensure proper repairs were made after service calls 

• Act as Coordinator to property management for facility repairs or upkeep requiring their attention

• Regular preventative maintenance of all fitness, R&R equipment per manufacturer recurring schedule guidelines

• Track all preventative maintenance information within internal online work order program

Qualifications

• 2 years minimum experience in building maintenance or retail maintenance required

• Knowledge of carpentry, plumbing, electrical and HVAC systems preferred

• Ability to communicate effectively and use office equipment including a computer 

• Must be 18 years of age or older 

• Must possess a valid driver’s license 

Physical Requirements 

• Ability to bend, lift, and carry in excess of 100 lbs

• Continual standing and walking during shift

• Will occasionally encounter toxic chemicals

Education Requirements 

• High school diploma or GED preferred 

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Travel: 

• 100% within the market with occasional out of market travel.

• Travel costs covered; role includes a car allowance.
• Work evenings or weekends as required by construction schedule and project deadlines.

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Benefits 

• Salaried Flexible PTO
• Paid Holidays
• Subsidized health insurance coverage (health, dental, vision) for full time positions
• Employer Paid Basic Life and AD&D
• HSA
• Short-term disability
• Voluntary Supplemental Life Insurance for employee, child, and spouse
• Free gym membership 

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EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Please note that Crunch Fitness - Undefeated Tribe does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.

Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness.