Senior Product Manager

Senior Product ManagerHelp us solve fraud asap with Casap — where we're building the world's first AI-native disputes automation and fraud prevention platform. Our mission is to create a future where trust is a given and fraud is rare by empowering financial institutions to automate disputes, eliminate first-party fraud, and turn manual back-office workflows into loyalty-building moments for customers and members.LocationThis is a hybrid role based out of our San Francisco, CA office. Our team works in-office time on Mondays, Wednesdays, and Fridays.About the RoleWe're hiring a Senior Product Manager to help define and scale the next generation of AI-powered risk and fraud agents. You'll own complex, high-impact product areas, work directly with engineering, data, and customers, and shape how autonomous systems make decisions in regulated financial environments. If you're excited by:Building AI products that operate at massive scaleTurning messy, high-stakes workflows into autonomous systemsDesigning for trust, explainability, and real business impact…this is the kind of problem—and company—you'll want to help build.What You'll DoCreate and maintain a clear product roadmap - with well-defined, measurable objectives that align with business goals and customer needs.Work cross-functionally with engineering, marketing, revenue, design, and other stakeholders to develop, validate, and prioritize new features and experiences.Own execution of the roadmap - driving results while obsessing over details that delight users without letting "perfect" get in the way of progress.Develop a deep understanding of our users through a combination of qualitative research (e.g. user interviews, usability studies) and quantitative analysis (e.g. usage metrics, analytics).Rapidly experiment - design and run A/B tests and other experiments to validate hypotheses and iterate toward the right solutions.Act as a product advocate across the organization, aligning teams around product vision, tradeoffs, and priorities.What You've Done5+ years of experience in product management (ideally SaaS, marketplace, or consumer/enterprise-facing products).Results-driven: you set clear criteria for success, track outcomes, and iterate based on what you learn.Excellent communicator - able to bridge technical and non-technical stakeholders and clearly articulate product vision, requirements, tradeoffs, and strategy.Strong organizational and time-management skills; capable of juggling multiple initiatives, aligning cross-functional partners, and delivering on deadlines.Passionate about building great products - empathetic toward users, curious about their needs, and driven to solve real problems.Comfortable working in a fast-paced, dynamic environment; you can move quickly without sacrificing quality.Nice to HaveBonus: Familiarity with fraud systems, payment infrastructure, or chargeback processes!CompensationThe base pay range for this role is $150,000 – $220,000 per year. Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.Start-up equityFull health, vision & dental coverageOne Medical membershipStocked kitchens + weekly lunchesCommuter benefitTeam building events & happy hoursFlexible PTOApple equipment + annual home office budget