Accounts Receivable Analyst

Accounts Receivable Fiscal AnalystWe are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity. At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.We are seeking a versatile and experienced Accounts Receivable Fiscal Analyst who thrives in a dynamic work environment while delivering insightful and effective account-related customer service to join our growing team. As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident. Do you have excellent attention to detail and the ability to work effectively in a high productivity environment? If so, we invite you to apply!DutiesAs the Accounts Receivable Fiscal Analyst, you will play a critical role in managing and auditing accounts to ensure accurate collection and reporting of funds. You will be responsible for maintaining and reviewing the accounts receivable ledgers, ensuring each revenue receipt is properly recorded. Serving as a key point of contact for program areas, you will ensure compliance with contract requirements for listings and billings. Expect to rely on agency directive, policies, and Generally Accepted Accounting Principles (GAAP) to guide your daily work duties. Your exceptional customer service skills will be vital as you handle phone and email inquiries, as well as process payments in a timely and efficient manner. Your work will play a key role in supporting our purpose of helping every Washington resident live, work, drive, and thrive.Some of what you will do:Process payments for Contracted Plate Search (CPS) and Mail-in Driving Records (MDR), including Inter-Agency Payments and using internal software.Issue Past Due letters monthly if account is not paid in full.Manage and retain appropriate hard copy filing according to the record retention requirements.Review, analyze, reconcile, and correct the accounting data.Reconcile subsidiary accounts, general ledgers, and project coding monthly.QualificationsWhat you will bring to the role:Five (5) years of experience in accounting or other professional based fiscal fields. Relevant education may substitute year for year for experience. Experience must include:Six (6) months accurately using the ten-key numerical keypad on a computer or adding machine to enter numerical data by touch.One (1) year entering accurate accounting related information into an electronic accounting system.One (1) year providing customer service by listening attentively, identifying needs or issues, providing options for customers, and exercising knowledge of state laws and regulations to assist others.One (1) year conveying ideas and information in writing, using language that is appropriate to both the complexity of the topic and the knowledge and understanding of the reader.One (1) year using spreadsheet software, such as Excel to find and replace data, create, modify, print, and format spreadsheets, work with basic formulas and functions, use templates, styles, autoformat and multiple worksheets.One (1) year using word processing software, such as Microsoft Word and personal information web manager.The ability to:Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.Promote and support a respectful, equitable, and inclusive workplace for all employees.Promote and support respectful, equitable, and inclusive delivery of services to customers.Take action to learn and grow.Take action to meet the needs of others.Experience can be gained concurrently.What may help set you apart:Degree or certification in a relevant field such as accounting, or business.Six (6) months of experience analyzing and reconciling general or subsidiary ledger for validity and accuracy.Experience accurately inputting data and reviewing transactions in Agency Financial Reporting System (AFRS) and ability to run Enterprise reports.Knowledge of Office of Financial Management (OFM) Federal, and State regulations and guidelines.Experience using DOL specific systems such as DRIVES and POLARIS.Experience in accounting theory, principles and practices, internal control procedures, financial management software applications, and Generally Accepted Accounting Principles (GAAP).Additional Conditions of employment:Prior to a new hire, a pre-employment screening, including criminal record history, will be conducted. Information from the pre-employment check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.This position will be in office 5 days a week for initial training. Following training, the position will have a hybrid schedule based on team needs.DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take steps to ensure that people with disabilities are provided reasonable accommodation. For information about available accommodations, the interview process, or the position contact Kyle Odell.Supplemental InformationJoin us as we transform how government delivers services! Together, we can build a legacy of commitment to diversity, equity, and inclusion that will benefit generations to come. Be part of this vital mission and make a real impact in your community.We value diverse perspectives and life experiences. We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at View phone number on click.appcast.io or may email the Talent Acquisition Team. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at View phone number on click.appcast.io.The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.BenefitsMore than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Read about our benefits: The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time. Insurance Benefits Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and