Clerical Assistant 2

Clerical Assistant 2 At Southwestern Veterans Center

Join the Department of Military and Veterans Affairs as a Clerical Assistant 2 at the Southwestern Veterans Center in Pittsburgh, PA. This role allows you to support the Nursing Department by keeping important information organized and accessible. You will help staff stay prepared, informed, and ready to care for residents. Bring your attention to detail to a position that keeps daily operations running smoothly.

This position provides clerical support to the Nursing Department by organizing schedules, preparing documents, and assisting with daily operational needs. As a Clerical Assistant 2, you will perform the following duties:

• Mail Processing: Collect, sort, and distribute mail and newspapers to appropriate units and residents
• Supply Management: Request supplies and maintain inventory levels for equipment and forms
• Schedule Coordination: Prepare, adjust, copy, and post nursing staff schedules across units
• Record Maintenance: Organize files, overtime lists, call offs, and appointment information
• Resident Support: Prepare appointment materials and assist residents with transportation and daily activities
• Communication Handling: Answer calls, route messages, and complete copying, typing, scanning, and faxing tasks

Full-time employment, 37.5 hours per week.

Work hours are 8:00am to 4:00pm, Monday-Friday, with a 30-minute lunch.

You will not have the option to telework in this position.

Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $36,831 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• Two (2) years or more of experience working with software applications within the Microsoft package and other software packages to create and maintain spreadsheets/calendars/documents/rosters etc.
• Previous experience with various office equipment such as a scanner/printer/fax/computer/tablet/telephone/personal communication devices etc.
• You must be able to perform essential job functions.

Preferred Qualifications (not required): Previous experience working in an office setting as a clerk and or personal assistant.

Legal Requirements:

• You must pass a background investigation.
• A conditional offer of employment will require a medical examination.
• This position falls under the provisions of the Older Adult Protective Services Act. Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click on Veterans.

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.