Site Supervisor

Site Supervisor

"Every person deserves compassion, dignity, and the safety of a place to call home."

Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IH+H currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.

The Site Supervisor plays a key role in maintaining a safe, clean, and supportive environment for clients. The Site Coordinator is responsible for enforcing facility rules, assisting with client needs, and ensuring the overall cleanliness and safety of the site.

The starting pay rate for this position is $25.00 per hour. This position is also eligible for $1.00 swing shift differential and $2.00 graveyard shift differential. The schedule for this role may vary and will be subject to operational needs.

Responsibilities

• Client Care & Support
• Train and educate all new hire site attendances
• Create a hard copy of assignments for all site attendance
• Assist site staff with client intakes by preparing client bed area and ensuring bedding and surrounding areas are clean and ready prior to client arrival
• Assist site staff with client move-outs, including the packing of belongings and final room sanitation
• Conduct routine wellness check-ins with clients and site staff
• Facility walk-throughs to ensure facility cleanliness in client rooms and staff office
• Perform scheduled and unscheduled screenings of client belongings to ensure compliance with site rules and to prevent prohibited items from entering the facility
• Perform any other duties assigned by leadership to support client care and facility operations
• Meal Preparation & Food Safety
• Ensure meals are served in a timely manner in accordance with food safety standards (e.g., proper food storage, temperature control, hand hygiene, and cross-contamination prevention)
• Ensure kitchen sanitization before and after every meal service, including countertops, prep areas, and utensils
• Disinfected client common areas after every meal, including tables, and chairs
• Sanitation & Housekeeping
• Ensure site staff is using universal precautions during any sanitizing, including proper PPE usage and the safe handling/disposal of bodily fluids. Follow biohazard protocols when cleaning up spills or contamination
• Assisting site staff with routine janitorial duties daily, including:
• Sweeping and mopping all floors (client rooms, hallways, kitchen).
• Vacuuming carpeted areas.
• Emptying trash bins and replacing liners.
• Cleaning windows, walls, and vents weekly or as needed.
• Conduct deep cleaning of client dorms/rooms weekly or upon discharge, including disinfecting mattresses, wiping down all surfaces, laundering linens, and checking for pests or damage.
• Transportation & Vehicle Maintenance
• Occasionally driving clients to and from scheduled appointments and program activities, ensuring timely and safe transport in compliance with organizational protocols.
• Pick up client medications from pharmacies
• Ensure daily transportation logs are updated (mileage, trip purposes, and any issues during transit)
• Inspect all company vehicles daily and report maintenance or safety concerns to the supervisor immediately.
• Ensure vehicles are being sanitized daily (steering wheel, seatbelts, door handles, gear shift, dashboard) before and after each use.

Expectations

• We uphold the values of Community, Action, Respect, and Empowerment in all aspects of our work.
• Community: We lead with the vision of a strengthened and compassionate community for all. By embodying collective care, we serve as an example of what is possible when we come together.
• Action: Our "whatever it takes" mindset drives us forward. We take initiative, step in where others have stepped out, and create solutions when none exist.
• Respect: We deeply value the dignity and uniqueness of every individual we serve. We honor their stories, their journeys, and their right to be seen and heard.
• Empowerment: We heal—always. Our work enables clients to grow stronger in health, confidence, and belief in their potential as they move forward on their life journey.
• Follow all safety and sanitation guidelines
• Set and maintain healthy boundaries with clients and staff.
• Be able to meet targets and work under pressure.
• Communicate any concerns and feedback to the Site Manager with tact and professionalism.
• Demonstrate the ability to maintain confidentiality of client information and work-related information/materials.

Minimum Qualifications/Preferred Experience:

Required

• High School Diploma or GED equivalent.
• Basic computer skills, including the ability to send and receive emails and summarize data in spreadsheets.
• Valid CA Driver's License, 5 years of clean DMV record, and eligibility for company vehicle insurance.

Preferred

• Bilingual in English and Spanish.
• Proficiency in Microsoft Office

Benefits

• Medical Insurance funded by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days of sick pay/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans