Mobility Coach

About CFUF

The Center for Urban Families (CFUF) is a nationally recognized nonprofit working at the intersection of responsible fatherhood, family stability, and economic mobility. Since 1999, we’ve empowered individuals and families in Baltimore’s most underserved communities to overcome barriers, break the cycle of poverty, and build thriving futures.

Our members (the term we use for those we serve) face complex challenges—many experience housing instability, justice system involvement, and limited access to education and employment opportunities. Through our work, we are committed to advancing equity, strengthening families, and creating pathways to long-term economic success.

Through our All In strategy, CFUF accelerates social and economic opportunity by combining personal accountability, person-centered case management, supportive networks, workforce training, education, and civic engagement. This approach drives lasting impact for individuals, families, and communities.

With a culture rooted in excellence, transparency, and purpose, CFUF fosters a dynamic, mission-driven environment where passionate team members are empowered to make a difference.

The Opportunity

As a Mobility Coach at CFUF, you will work across all CFUF programs, including Economic Success, Baltimore Responsible Fatherhood Services, Baltimore 2Gen, and Baltimore Communities Assisting and Advancing Neighbors (BCAAN). Leveraging All In program philosophies, EMPath’s Bridge to Self-Sufficiency, and crisis intervention, our Mobility Coaches provide intensive case management through person-centered goal plan development and barrier removal support to equip CFUF members with the tools neccessary to obtain both social and economic mobility.

What to Expect from This Opportunity

• Provide strength-based case management to a caseload of CFUF members and program participants.
• Partner with members to set and monitor SMART goals using the EMPath model; update plans regularly to support social and economic mobility.

• Maintain accurate, real-time case notes, files, and databases in compliance with organizational standards.

• Participate in case conferencing to collaborate across teams, address barriers, and coordinate member support.

• Coordinate referrals to internal and external services (e.g., housing, childcare, behavioral health, legal services) and follow up to ensure effective outcomes.

• Participate in case audits to ensure compliance with agency standards.

• Assess member progress in training and education programs; recommend supportive services as needed.

• Provide career readiness and job coaching, including career pathway exploration, resume development, interview preparation, and job search support.

• Stay informed on workforce trends and labor market data to provide relevant, up-to-date career guidance.

• Support members in navigating job offers, promotions, and workplace challenges to promote retention.

• Track job placement outcomes, satisfaction, and performance to inform retention strategies.

• Support outreach efforts and build community partnerships through engagement and presentations.

Qualifications

• Bachelor’s degree in social work or a related field is preferred. The most ideal candidate will possess a master’s degree in a study closely related to social work.
• At least 3+ years of experience working in case management/family support

What Sets You Apart

• Demonstrated ability to build relationships, establish trust, and engage individuals of diverse educational and socio-economic backgrounds
• Substantial understanding of CFUF’s current interventions: workforce development, responsible fatherhood, family services, and supportive services for disadvantaged individuals
• Knowledge and experience with service agencies and resources for disadvantaged individuals
• Excellent time management, organizational, and communication skills
• Ability and willingness to travel and attend meetings and/or appointments
• Proficient technology skills including Word, PowerPoint, Outlook, and data management systems

Schedule: Monday through Friday, 9 AM to 5 PM. Work outside of core business hours may be required occasionally.

Does this sound like you? If so, we want to hear from you.

Applying for a Career Opportunity & Our Commitment to Diversity

Please apply to this posting to be considered for future job opportunities with CFUF. Additionally, make sure to submit your resume via our talent pool. If there is a specific job you are interested in, you may apply directly to that opportunity and complete your application. Our Talent team truly appreciates your interest and hope to contact you for a future opportunity.

CFUF is an Equal Opportunity Employer. CFUF is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.

If you are a person with a disability needing assistance with the application process, please reach out to View email address on aiapply.co.

Note: We review applications on a rolling basis and will close the posting once the position is filled.