General Manager - Window World of Cleveland & Akron

Full-time

Window World of Penn/Ohio

Akron, OH

Benefits:

Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
401(k) matching
Bonus based on performance
Company car
Company parties
Competitive salary
Dental insurance
Employee discounts

General Manager – Cleveland & Akron

Window World Penn-Ohio | Full-Time

Window World Penn-Ohio is looking for an experienced, motivated General Manager to oversee our Cleveland and Akron locations. This leadership role is responsible for the overall performance of both locations, including operations, team development, customer satisfaction and profitability.

We are looking for a hands-on leader who can develop strong teams, hold employees accountable, improve processes and ensure both locations consistently meet company expectations.

What We Offer

Competitive Salary
Performance Bonus Available
Company vehicle, phone, and gas/maintenance card
Paid Time Off (PTO)
Paid Holidays
401K matching
Health, Dental & Vision Insurance
Supplemental Insurance Options
Training & Development Opportunities
Annual Family Picnics & Company Parties
Biannual Out-of-Town Window World Family Reunion

Key Responsibilities

Oversee daily operations of the Cleveland and Akron locations
Lead, coach and develop managers and team members
Monitor sales, operational and financial performance
Establish expectations and hold departments accountable to company KPIs
Ensure efficient communication between sales, installation, service and office teams
Monitor installation, production and service performance
Resolve escalated customer concerns professionally and promptly
Identify opportunities to improve efficiency, profitability and customer experience
Ensure company policies, procedures and standards are consistently followed
Help with the hiring process alongside Human Resources
Resolve inter office issues and performance standards

Qualifications

Previous management or leadership experience required
Multi-location management experience preferred
Home improvement, construction or service-industry experience is a plus
Strong leadership, communication and problem-solving skills
Ability to manage multiple departments and priorities
Comfortable analyzing performance metrics and holding teams accountable
Valid driver's license and ability to travel between Cleveland and Akron

Our Core Values
Responsible. Exceed. System Driven. Positive. Empathetic. Customer Focused. Team Player.

If you're a strong leader who enjoys developing people, improving operations and driving results, we'd love to hear from you!

Apply today to join the Window World Penn-Ohio team!

Window World Penn-Ohio is an Equal Opportunity Employer.

Apply

Vacancy posted 5 days ago

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