Regional Director of Operations

Overview

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security Services is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.

#services

Job Skills / Requirements

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.


PRIMARY DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Trainers, and back-office staff personnel
• Accountable for achieving budget targets for overtime, turnover, and recruitment
• Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel
• Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations
• Contributes to the company overall strategies, budgeting process, and execution of goals and objectives
• Develops and strengthens meaningful relationships with clients
• Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently
• Responsible for growing the FCS brand and business development
• Accountable for promoting positive morale and overall satisfaction of both employees and clients
• Develops, implements, and promotes processes and procedures to improve overall success of region
• Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel
• Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance

KNOWLEDGE, SKILLS, AND ABILITIES:

MINIMUM REQUIREMENTS:

• Education: Bachelors degree or 5+ years of experience in similar role
• Experience working in a data center, with an understanding on operations and security needs.

MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:


Microsoft Office Suite


Word


Excel


PowerPoint


Education Requirements (All)


Bachelors Degree

Additional Information / Benefits

• Paid Holidays
• Weekly Pay
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Vision Insurance
• Medical Insurance
• Life Insurance
• The following screenings are required:
  
  
  • Drug Screen
  • Criminal Background Check
  • Motor Vehicle
  • Education Verification
  • Employment Verification

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.


Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans

This is a Full-Time position