Branch Operations Manager

Branch Operations Manager Responsibilities: Live our mission statement centered on our values of respect, service, and excellence Works under the direction of the branch manager and is responsible for the day-to-day operation of the branch Plays a critical role in the profitability of the branch and assists the branch manager with P&L management Supervises the inside sales staff and the warehouse manager Serves as the “go-to” leader for customer service opportunities and issues Searches for ways to improve branch operations and sales Monitors all branch operations, including: warehouse processes, physical inventory, fleet, payroll, bank deposits, cycle counts, and daily reports using Lansing's "day's work in a day's time" philosophy Works alongside the warehouse manager and associates Uses company's sophisticated inventory management network, which ties all Lansing branches together Responsible for branch staffing Does what is necessary to get the job done while following our mission statement Branch Operations Manager Qualifications: Experienced manager and supervisor with the ability to motivate subordinates High integrity and energy while working in a fast-paced environment Experienced manager with the ability to motivate subordinates Experience with building products either as a salesperson or in senior warehouse roles Ability to meet -- and reach -- personal goals Strong interest in sales and/or retail as evidenced by previous jobs or by education Excellent interpersonal skills -- the ability to work one-to-one with customers and the ability to resolve sensitive business-related issues Strong computer knowledge All-around business professional with exceptional telephone etiquette Competitor with a hunger for success and the willingness to go the extra mile Strong communication and social skills Heavy lifting -- up to 70 pounds -- may be required on occasion

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