Refrigeration Service Technician

Full‑time The commercial service technician represents National HVAC Service by serving as the direct customer contact and is responsible for servicing products and equipment on assigned work orders, ensuring customer satisfaction by identifying, analyzing, diagnosing and repairing equipment and systems at the customer's location. Service technicians work closely with the dispatcher and their team leader for daily assignments, materials acquisition and weekly scheduling. In this position you will establish and maintain a positive relationship with customers, vendors and co‑workers through effective oral, written and electronic communication skills via phone, computer, and face‑to‑face. You will perform scheduled and unscheduled preventative maintenance, inspections, site surveys, and service requests including repair, replacement and modifications of equipment or systems as needed or requested by customers. Communicating with customers, customer service reps/dispatchers, project managers and service managers regarding service call findings and recommendations is required. About National HVAC Service National HVAC Service provides exceptional HVAC, building automation and energy services in commercial, industrial and mission‑critical buildings. Career opportunities are abundant as we are part of the nationwide Service Logic organization comprised of similar companies working together across the United States. Company paid holidays ~ Company cell phone ~ Reimbursement for continuing education and training to invest in the careers of our employees ~ Dynamic work environment focused on customer satisfaction through employee team empowerment 5+ years’ experience as an HVAC Technician ~ Computer literacy ~ EPA Universal certificationExcellent customer service skills ~ Full‑time Management and Manufacturing Facilities Services #