Admissions Coordinator - Healthcare (Non-clinical)

Job Description

Job Description

Overview
Coral Bay Recovery is seeking an experienced, empathetic, and energetic Admissions Coordinator to join our team. The Admissions Coordinator will be responsible for handling inquiry/intake calls, and coordinate/complete client screenings and admissions.

Responsibilities:

• Answers inquiry calls efficiently and courteously
• Hours are Monday to Friday, 9 am to 6 pm. No evening or weekend coverage.
• Answers any questions callers may have that are of a non-clinical nature; appropriately transfers calls if clinical issues arise
• Completes inquiry call forms
• Coordinates and schedules prospective patient screenings
• Coordinates and processes all admissions to the facility
• Responsible for obtaining demographic and financial information during inquiry calls
• Forwards financial coverage information to billing team, verifying insurance information as necessary
• Maintains inquiry log and follows up accordingly
• Ensures the clinical and financial screening criteria have been met prior to admission
• Provides community awareness education and in-services on behalf of facility
• Exceptional customer service skills

Required Qualifications :

• 1 year of prior addiction treatment and/or mental health treatment center Admissions experience
• High school diploma or GED
• Strong sales ability and high-quality customer service
• Highly organized and able to prioritize multiple tasks
• Ability to work well under pressure

Benefits Include:

• Medical, Dental, Vision and Paid Time Off
• Great work atmosphere and unmatched company culture!

Coral Bay Recovery is a Drug Free Workplace and an Equal Opportunity Employer.