Director of Customer Service Excellence (Hybrid)
$143k - $205kInitial Therapeutics, Inc.
Initial Therapeutics, Inc. is looking for a Director of Customer Service based in Durham, North Carolina. The role provides executive leadership for the customer service organization, ensuring alignment with corporate objectives and enhancing customer loyalty and satisfaction. The ideal candidate would have over 12 years of relevant experience, with a strong emphasis on leadership and strategic thinking. This position offers a flexible hybrid work schedule, combining in-office and remote work. The expected salary range is $143K–$205K annually, with opportunities for bonuses and a comprehensive benefits package. #J-18808-Ljbffr Initial Therapeutics, Inc.
- Bioventus in Durham, NC is seeking a Sr. Manager of Customer Service to lead the US surgical business’s customer service operations. This role requires overseeing policies, managing staff, developing service standards, and aligning activities with strategic goals. Ideal...Suggested
$143k - $205k
The Director, Customer Service provides executive-level leadership for the customer service (call center... ...organization’s commitment to service excellence. These responsibilities summarize the... ...environment with flexibility for hybrid or remote work depending on business...Suggested16 hoursFull timeTemporary workWork at officeLocal areaRemote workFlexible hoursShift work- ...regulatory requirements. Applicants should have a Bachelor’s degree in business, healthcare administration, or a related field, along with 5+ years of relevant experience in support programs. Competitive benefits and a hybrid work model offered. #J-18808-Ljbffr MercalisSuggested
- ...partners. Job Type: Full-time About the Role The Supervisor, Customer Account Services plays a key leadership role in driving day‑to‑day operations, team performance, and service excellence within a hybrid contact center environment. This position leads, coaches, and...SuggestedFull timeTemporary workWork at officeRelocation
- ...experienced Account Manager - Commercial Lines to manage a book of business while ensuring account retention and providing excellent customer service. This hybrid role requires strong problem-solving, organizational, and communication skills, along with 5+ years in account...SuggestedRemote jobWork at office
- ...and enjoy active lives. The Durham, NC-based Sr. Manager of Customer Service manages and oversees all aspects of the company’s customer service... .... Mastery of SAP ERP—or a similar sales‑tracking system—and Excel. Proficient in MS Office products (Word, PowerPoint, Outlook...
- ...Account Executive in Durham to enhance relationships with SMB customers across the U.S. The successful candidate will have a proven sales... ...targets, and leading negotiations for favorable deals. This hybrid role offers competitive compensation and a dynamic work environment...
$80k - $95k
...management or insurance experience, with a strong foundation in customer service and problem-solving. This position offers a competitive... ...insurance and professional growth opportunities. The role is hybrid, with some onsite requirements in Columbia, SC. #J-18808-Ljbffr...Remote jobWork at office$50k - $300k
Hybrid role: Onsite in Morrisville/Raleigh, NC or Louisville... ..., patient support services, and healthcare... ...solutions to over 500 customers and support to millions... ...analysis. The PM provides excellent customer service,... ...collaboration with the Director of Client Services. Gather...Temporary workImmediate start$100k - $130k
...disciplined execution, ensuring customer continuity while delivering... ...Product, Engineering, Sales, Services, Support, and Customer... ...Strong understanding of Agile and hybrid SDLC methodologies. Technical... ...complexity into actionable plans. Excellent relationship‑building and...Work at office- Mercalis Incorporated is seeking a Director Client Solutions and Design to enhance patient access to medications. The successful candidate will collaborate with sales and operational teams to develop effective strategies and program designs that meet client needs. This...
- ...and communication skills. Candidates should have a BA/BS in Accounting or Finance and at least 5 years of relevant experience. This hybrid opportunity requires onsite work three days a week and offers a competitive benefits package. #J-18808-Ljbffr Aspida Holdings Ltd.3 days per week
- ...quality coordination among stakeholders. Candidates should have over 8 years of relevant experience, a strong knowledge of AutoCAD, and excellent communication skills. This role offers a dynamic work environment and the opportunity to work on impactful projects. #J-18808-...
- Anew Recruit is seeking a skilled Customer Account Manager (CAM) based in Durham, NC, for a high-growth SaaS organization. The role focuses... ...management with a track record of exceeding quotas. This hybrid position offers competitive compensation, comprehensive benefits...
- ...memorable moments and milestones for countless customers and colleagues. Those stories are part... ...The Manager, Sales & Customer Service ensures that the very best of Macy's is... ..., enthusiastic team Customer Service Excellence: Passion for delivering exceptional customer...Full timeWork experience placementFlexible hoursWeekend workAfternoon shift
- ..., to oversee two-person delivery teams and ensure exceptional customer experiences. The ideal candidate will have at least 2 years of... ...operations, strong knowledge of transportation processes, and excellent communication skills. The role is critical in fostering teamwork...
$98k - $132k
...distributors and promote technical voice of customers during product development and life... ...organization ensuring efficient workflows, high service quality, sustainability, and customer... ...improvement and service operations excellence. Additionally, you will manage resources...Temporary work$75k - $85k
...Highly prefer the candidate be 2-3 days hybrid at one of our IOA office locations,... ...Coordinate day-to-day administrative and customer service activities, resolving complex issues, and... ...and any issues. ~ Service Excellence: Deliver excellent service, proactively...Remote work- ...North America, we combine the personalized service model of a local consultant with the... ...Strong client relations skills; including excellent communication skills and service... ...professional development opportunities Hybrid work Charitable contribution match programs...Local areaFlexible hoursNight shift
$250k - $300k
...negotiation skills. Demonstrated excellence in anything (including the yo... ..., and engage new enterprise customers to drive sales. Enterprise... ...~ NYC area preferred (hybrid) – We see significant value in... ...technology development and client service into an art. Many have...Work at officeWorldwide$171.36k - $207.65k
...variety of competitive benefits, services and programs that provide our... ...the treatment sites through excellence in account planning,... ...resources tailored to meet the customer needs. For this position,... ...roles may be eligible for a hybrid work model with at least 50%...Hourly payFull timeTemporary workPart timeFor contractorsSummer workLive inWork at officeLocal areaRemote workFlexible hoursShift work$75k - $100k
...within the insurance and financial services industry. The Call/Contact... ...strong collaboration and customer satisfaction Review and approve... ...process improvement, operational excellence, compliance, client experience, Durham NC, onsite, hybrid, call center, contact center...Contract workRelocation package3 days per week- ...Director Client Solutions And Design As a Director Client Solutions... ..., Sales, Operations, Client Services and Information Technology... ...program designs coincide with custom and non-custom work to ensure... ...stakeholders. Passion for providing excellent customer service, strong...Immediate start
$80k - $95k
...Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC... ...Coordinate day-to-day administrative and customer service activities, resolving complex issues, and... ...and any issues. ~ Service Excellence: Deliver excellent service, proactively...For contractorsRemote work- ...Customer Account Manager (CAM) – SMB Location: Hybrid – Durham, NC About this Opportunity: Our client high-growth SaaS organization focused on helping... ...selling into SMB and Mid-Market organizations. ~ Excellent communication, presentation, negotiation, and...
- ...Customer Account Manager (CAM) – Enterprise Location: Hybrid – Durham, NC About this Opportunity: Our client high-growth SaaS organization is seeking... ...multiple high-value opportunities simultaneously. ~ Excellent communication, presentation, negotiation, and...
- ...efficiency and growth. Key qualifications include a minimum of 5 years in Commercial Lines insurance, an active NC P & C License, and proficiency in Applied Epic. Join a team that values excellence and innovation for a rewarding career opportunity. #J-18808-Ljbffr gpac
$80k - $95k
Senior Account Manager - Commercial Lines Hybrid Preferred: 1-2 days in Columbia, SC... ...Coordinate day‑to‑day administrative and customer service activities, resolving complex issues,... ...workload status and any issues. Deliver excellent service, proactively anticipate needs,...For contractorsRemote work- ...sales strategies, nurturing customer relationships and identifying... ...environment with opportunities for excellent training programs and career... ...on industry market data. #LI‑hybrid Kuehne+Nagel is committed to... ...please contact the Employee Services HR Help Desk at 1‑800‑267‑132...Contract workLocal areaMonday to Friday
- Sensaria in Morrisville, NC, is seeking an Accounts Payable Manager to lead the full-cycle accounts payable function. This hybrid position requires at least 5 years of leadership experience and ERP software skills, with a focus on process improvement and vendor management...
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