Service Manager - Traveling Youngstown, Ohio Area

Job Description

Job Description

Are you an experienced automotive service professional ready to take your leadership skills to the next level? Or are you a Service Manager looking for an opportunity to expand your experience across multiple locations?

We want you on our team!

As a Traveling Service Manager , you’ll play a key leadership role supporting our Youngstown-area locations. You’ll work with different teams, help drive service and sales performance, coach employees, and make sure our customers receive the outstanding experience they expect from us.

If you know tires, understand automotive service, enjoy working with people, and thrive in a fast-paced environment, this could be the opportunity you’ve been looking for!

WHY JOIN US?

We’re committed to rewarding great people and providing a workplace where you can build a career.

• TOP-TIER EARNING POTENTIAL – Competitive base salary PLUS a generous commission and incentive program.
• MAKE AN IMPACT – Help lead multiple service departments and make a difference across our Youngstown-area locations.
• GROW YOUR CAREER – Build valuable leadership, sales, customer service, and operational experience.
• COMPREHENSIVE BENEFITS – Medical, dental, vision, life insurance, AD&D, 401(k), and supplemental insurance options.
• UP TO 20 PAID TIME OFF DAYS PER YEAR – Because work isn’t everything.
• SUNDAYS & MAJOR HOLIDAYS OFF – Spend more time doing what matters outside of work.
• A TEAM THAT VALUES YOU – We believe great results come from people who are valued, respected, and supported.

As a Traveling Service Manager , you’ll help keep our service operations running smoothly while delivering an exceptional customer experience.

Lead Your Team

• Supervise, coach, and motivate Service Department personnel.
• Help develop employees and promote a positive, high-performance team environment.
• Support Store Managers with day-to-day operations and staffing needs.
• Step in where needed to keep the team moving and customers taken care of.

Drive the Customer Experience

• Review vehicle inspections and identify recommended services.
• Create accurate service estimates.
• Clearly explain and present estimates to customers.
• Answer customer questions and help them make informed decisions about their vehicle.
• Deliver a professional, positive customer experience from check-in through completion of service.

Drive Sales & Performance

• Achieve established sales and service objectives.
• Identify opportunities to provide customers with the products and services their vehicles need.
• Support company sales initiatives and service processes.
• Help maximize every customer interaction while maintaining honesty and integrity.

Keep Operations Moving

• Secure parts and materials needed to complete repairs.
• Manage and maintain appropriate parts inventory.
• Ensure repairs are completed accurately, efficiently, and to company standards.
• Follow established phone, service, safety, and operational processes.
• Support consistent execution of company and store procedures.

Be the Leader We Can Count On

Because you’ll be traveling between locations, flexibility and a team-first attitude are essential. You’ll be someone our stores can count on to jump in, solve problems, support our people, and keep operations moving.

Qualifications and Skills

We’re looking for someone who combines automotive knowledge, leadership ability, sales skills, and a passion for helping customers.

• Experience in tire, automotive service, or a related industry.
• Knowledge of consumer tire products and services.
• Understanding of mechanical service needs and applicable state inspection requirements.
• Previous supervisory or management experience preferred.
• Strong customer service and communication skills.
• The ability to work effectively in a fast-paced environment.
• The ability to prioritize tasks, meet deadlines, and remain positive under pressure.
• The ability to work independently and take assignments through completion.
• A team-oriented attitude and willingness to support multiple locations.
• A valid driver’s license and acceptable Motor Vehicle Record (MVR).
• Successful completion of required pre-employment testing.

READY TO TAKE THE WHEEL?

If you’re ready to put your automotive knowledge and leadership skills to work—and you enjoy a position where no two days are exactly alike —we’d love to hear from you.

Join our team and help us keep our customers, our stores, and our people moving forward!