Vendor Managed Inventory Specialist

Job Summary The Vendor Managed Inventory (VMI) Specialist ensures customer satisfaction through on‑site customer service support, including order replenishment, product put away, Lean (6S), and maintenance of solutions equipment. The role partners with sales and business development teams to drive incremental revenue and growth through solutions. Duties and Responsibilities Drive MSC customer loyalty through the support and promotion of solutions. Support and collaborate with MSC customer solutions and sales associates through execution of the CARE program. Maintain a 6S appearance of all solutions equipment. Daily logging of activity in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Unpack, receive, and put away product at all solution points of use. Connect with customer contacts to ensure solution retention. Drive product expansion through spot buy and incremental solution growth. Lead focus on 100% safety compliance for the VMIS team. Repair and maintain vending solution equipment to company standards. Recommend opportunities for solutions/spot buy growth to Sales Associate and Sales Management, documenting within SFDC. Support shared profitability improvement goals and objectives within assigned accounts. Maintain knowledge of all inventory management solutions. Establish productive, professional relationships with key personnel in assigned customers. Maintain high customer satisfaction ratings that meet company standards. Utilize routing software tools to adhere to the planned schedule and document daily activities. Maintain daily time keeping using MSC approved time management applications. Foster the MSC culture in the department and throughout the company to ensure fulfillment of MSC’s vision and unity of purpose. Participate in special projects and perform additional duties as required. Education and Experience A high school diploma or equivalent is required. Inventory management or customer service experience preferred. Relevant military experience is a plus. Skills Excellent customer service skills. Excellent verbal and written communication skills. Computer literacy and proficiency in Microsoft Office applications. Excellent time management and organizational skills. Other Requirements A valid driver’s license is required. Position requires over 80% of daily travel within the assigned territory. Occasional overnight travel will be required. Ability to lift up to 50 lbs. Ability to consistently walk, lift, bend, stretch, and stand for long periods. Willingness to adhere to customer safety and use of PPE protocols. Position may require access to International Traffic in Arms Regulations information (ITAR) and/or Controlled Unclassified Information (CUI). Must be currently authorized to work in the United States; no visa sponsorship available. Compensation Starting at $19.00 – $20.00 per hour, depending on candidate location and experience. Benefits Dynamic healthcare plans, generous 401(k) and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Equal Employment Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. Location/Region: Topeka, Kansas #J-18808-Ljbffr