Shift Leader
Houston Hot Chicken Tempe
Job Description
Job Description
Shift Leader
Houston TX Hot Chicken – Tempe, AZ
Houston TX Hot Chicken is looking for motivated and dependable Shift Leaders to join our team at our Tempe location. Shift Leaders play a key role in supporting daily restaurant operations, leading team members during their shifts, and ensuring every guest receives the fast, friendly service that Houston TX Hot Chicken is known for.
This position is ideal for individuals who thrive in a fast-paced environment, take pride in leading by example, and are committed to maintaining high standards in food quality, cleanliness, and guest experience.
Position SummaryShift Leaders are responsible for supporting the management team in running efficient shifts while ensuring Front of House and Back of House operations meet Houston TX Hot Chicken’s standards. This role includes coaching team members, maintaining operational flow during busy periods, and helping ensure the restaurant runs smoothly throughout the shift.
Key ResponsibilitiesLead shifts by setting the pace, tone, and expectations for the team
Support both Front of House and Back of House operations as needed
Ensure guests receive fast, friendly, and accurate service
Assist with training and coaching team members during shifts
Maintain cleanliness and organization throughout the restaurant
Ensure food quality, portion control, and recipe standards are followed
Address guest concerns professionally and escalate when needed
Assist with opening and closing duties
Help manage shift flow, team positioning, and operational efficiency
Communicate clearly with management and team members
Previous restaurant or leadership experience preferred
Strong communication and team leadership skills
Ability to work in a fast-paced, high-volume environment
Strong sense of accountability and attention to detail
Ability to lead by example and maintain a positive team culture
Dependable, punctual, and professional
Growth opportunities within a rapidly expanding brand
Hands-on leadership experience in a high-energy environment
Supportive team culture focused on execution and accountability
Competitive pay and scheduling flexibility
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