Information Technology Technician

Career Opportunities with Brooklyn Bureau of Community Service (inc) A great place to work. Careers At Brooklyn Community Service (inc) Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Locations: 151 Lawrence Street, Brooklyn, NY Hours: Full-time Monday - Friday 35 hours per week Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. With 28+ sites and 400 employees serving more than 20,000 individuals annually. BCS is committed to a broad and diverse range of services including prevention of foster care placement; crisis intervention; early childhood and after school education; and vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness. Position Summary: Work closely with the IT Director on various projects. Troubleshoot and resolve PC hardware/software, printers, and network related problems throughout the agency. This position requires taking the initiative and being able to perform well under the pressure. Responsibilities: Assist staff in using computers, network and e-mail Answer & resolve help desk requests in a timely matter Traveling to offices located throughout Brooklyn to resolve issues Perform daily backup and maintenance (as needed) on the servers Update and maintain inventory of hardware & purchases Create new users in email & active directory Other tasks as may be required Qualifications Required: High school diploma or equivalent required, Associates Degree preferred Strong interpersonal and customer service skills required. Experience in Windows environment required. Proficient with computer hardware and software including (But not limited to) Windows Server 2012, Windows 11, Microsoft Office 2016 and better, TCP/IP, DNS and DHCP servers, VOIP, Backup Systems, Cisco Meraki. A+ Certification is a plus. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities. #J-18808-Ljbffr