IT Service Desk Analyst - Frontline Support & Escalations
Abacus Labs
Abacus’s Analyst, Enterprise Service Desk is the first point of contact for triaging and resolving or escalating incoming IT requests while delivering a world-class client experience daily. Analysts follow documented policies to set ticket priorities, assist with escalations, and work toward timely resolution, maintaining accurate records in the ticketing system and coordinating with vendors as needed. #J-18808-Ljbffr Abacus
Vacancy posted 2 days ago
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