Product Owner

Job Description

Job Description

BCforward is currently seeking a highly motivated Product Owner,

 

Job Name: Product Owner
Contract : 12 Months
Location: Brooklyn, OH

Job Description :
We are seeking a highly skilled Product Owner to lead product vision, backlog management, and requirements for Merchant Services and Commercial Payments . The ideal candidate combines business acumen, requirements expertise, excellent communication, and hands-on Agile delivery experience. This role requires someone who can own, prioritize, and drive the work end-to-end, ensuring the squad has clear user stories, acceptance criteria, alignment with stakeholders and coordinate downstream application efforts.

Key Responsibilities Backlog & Requirements Leadership

• Own the product backlog for Transmission Utility; ensure epics, features, and PBIs are clearly written, prioritized, and aligned with business goals.
• Write high-quality user stories with acceptance criteria that meet Definition of Ready (DOR).
• Break down complex business and technical needs into actionable requirements.
• Conduct backlog refinement sessions with engineering, QA, architecture, and stakeholders.
• Partner with BA, Tech Leads, and architects to define requirements for integrations with Deluxe, and other internal systems.

Partner & Stakeholder Alignment

• Work closely with the Line of Business, dev teams, and vendors to ensure requirements accurately reflect needs and constraints.
• Translate business needs into clear deliverables for the engineering squad.
• Provide updates, demos, and insights to executives and cross-functional stakeholders.

Agile Delivery & Process Discipline

• Serve as the primary liaison for the squad, ensuring delivery teams have clarity each sprint.
• Ensure adherence to Agile and release processes, including intake, refinement, sprint planning, and definition of done.
• Quickly identify risks or blockers, escalating appropriately.
• Work in alignment with Release Management to support deployments, warranty windows, and production readiness.

Quality, Controls, and Continuous Improvement

• Ensure user stories and requirements support accurate QA test cases and traceability.
• Monitor delivery metrics and collaborate with engineering to improve throughput.
• Promote strong controls around requirements, release protocols, and governance.

 

Qualifications Required

• 5–7 years of experience as a Product Owner, Product Manager, or senior Business Analyst with direct responsibility for writing requirements.
• Demonstrated ability to write high-quality user stories, acceptance criteria, and process flows.
• Strong understanding of Agile frameworks (Scrum, SAFe, Kanban).
• Strong communication skills—able to translate between business and technology.
• Experience partnering with cross-functional teams and vendors.
• Product Owner certification (CSPO, PSPO, PMPO, or equivalent).

Preferred

• Experience supporting system migration, fintech, banking, payments, or data-heavy application work.
• Experience with Lockbox, Remote Capture, or payments transmission systems.
• Experience working with offshore teams.

 

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.