Office Assistant

Welcome to the Department of Health! We’d be delighted to have you join our team. This position is open to Alaskan Residents only. Please check out the residency definition to determine if you qualify. What you will be doing: In this role, you’ll be a key part of supporting the Fairbanks Public Health Center and the local community. You’ll have the opportunity to provide customer service, work with medical records and data, collaborate with healthcare providers and off-site clinics, and take on a variety of administrative responsibilities. If you’re looking for a rewarding position where your work truly matters, we’d love to connect with you. For more about what we do for Alaska, please visit our recruitment video: Our organization, mission, and culture: As a member of the Section of Public Health Nursing, you will contribute every day to the improvement of the health of Alaskans and their families. The Division of Public Health exemplifies these values: Accountability : We are committed to responsible use of human, financial, and environmental resources. Respect : We provide services without discrimination or judgment. Human Potential : We are committed to developing each Alaskan’s potential as a healthy individual as well as fostering strong, healthy communities. Integrity : We are honest and ethical in all we do. Scientific Excellence : We are committed to adding to and contributing to the body of scientific knowledge and using the best available knowledge and data to set public health policy. The benefits of joining our team: Become a member of an innovative team that collaborates with communities across Alaska to create meaningful contributions to the public’s health. Learn and grow in the Last Frontier while making a difference where we live, work, and play. Enjoy excellent benefits, including meaningful work, generous leave accrual, and 12 paid holidays annually. For more in-depth benefit information, please go to: The working environment you can expect: This position is based at 1025 W Barnette St in Fairbanks, Alaska—known as the Golden Heart City for its warm hospitality and vibrant cultural history. Nestled in the Interior and just 120 miles south of the Arctic Circle, Fairbanks offers spectacular views of the northern lights, the midnight sun, and stunning natural landscapes. From dog sledding and hot springs to riverboat cruises and local arts, Fairbanks provides a unique blend of adventure, community, and year-round activities. Who we are looking for: The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below: Accountability : Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules. Adaptability : adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment. Customer Service : Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Interpersonal Skills : Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. Oral and Written Communication : Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately. Special Notice: A valid Driver's License is required at the time of appointment. To view the general description and example of duties for this job class, please go to the following link and search for Office Assistant 2: High school diploma or the equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some positions in this class may require skill in typing. Recruitment and selection may include this requirement. At the time of the interview, please provide the following Three (3) professional references with current contact information, including 1-2 current or previous supervisors. Current performance evaluation, if available. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications. If chosen for the position, the candidate will be required to provide the following items prior to employment Proof of Tetanus, Diphtheria, Pertussis (Tdap), Mumps, Measles, Rubella (MMR), and Varicella immunizations. Proof of Hepatitis B (immunity or a signed declination statement). Annual influenza vaccination or a signed declination statement. Proof of Tuberculosis screening within the past 12 months. A copy of your current driver’s license. Please read the information below carefully. This applies to your application submission. If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed. NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.The State of Alaska does not provide VISA Employer sponsorships. EDUCATION To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment. SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration. WORK EXPERIENCE When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for. EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer. WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at View phone number on click.appcast.io (toll-free) or View phone number on click.appcast.io if you are in the Juneau area. Requests for information may also be emailed to View email address on click.appcast.io. For assistance with applying for a password, please visit: For specific information in reference to the position, feel free to contact the hiring manager at: Suzanne Kowalsky/Office Assistant 4 Email: View email address on click.appcast.io #J-18808-Ljbffr