Sr. Manager, Technical Delivery

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.Snowflake is transforming the future of data and we are looking for a dynamic Sr. Manager, Technical Delivery to lead our Snowflake Professional Services team. As strategic experts in implementing the Snowflake platform, we engage with customers to optimize, accelerate, and drive meaningful business outcomes through cutting-edge technology solutions including Artificial Intelligence (AI) and Generative AI (GenAI).As a Delivery Manager, you will lead teams executing complex migrations from legacy systems to the Snowflake platform. Your role will involve close collaboration with customers and system integrators to understand requirements, design robust migration strategies, oversee seamless transitions, and act as a strategic advisor to your customers. Your leadership will ensure that Snowflake is positioned as the premier solution in data warehousing and analytics, influencing both technical and executive stakeholders.AS A DELIVERY MANAGER AT SNOWFLAKE, YOU WILL:Lead, develop, and mentor a team of Solutions Architects and Consultants, who serve as our Snowflake implementation, optimization, development and delivery expertsPlay an active role in sourcing and screening potential candidates and managing the interview processBe a technical expert on all aspects of SnowflakeProvide delivery quality oversight and guidance for Snowflake engagements by ensuring adherence to technical and delivery best practicesOversee the successful design, implementation, and deployment of complex AI and Generative AI (GenAI) solutions leveraging the Snowflake platformWork with Professional Services Practice Directors and Sales Account Team on sales pursuits. Lead project scoping, performing code assessments, pricing services, creating statements of work, and providing strategic guidance on productionalizing AI and GenAI use casesDevelop methodologies to improve our services deliveryProvide guidance on how to resolve customer-specific technical challengesCollaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketingPresent our methodologies, capabilities to both internal teams, external partners and customersOUR IDEAL DELIVERY MANAGER WILL HAVE:Minimum 10 years of experience working with customers in a pre-sales or post-sales technical roleMinimum 5 years of people management experience; experience mentoring, coaching and developing teamsMinimum 5 years of experience in selling professional services; scoping large projects, writing statements of workProven experience guiding enterprise customers on data strategies for building, deploying, and operationalizing GenAI engagementsExtensive knowledge of and experience with large-scale database technology (e.g. Oracle, Teradata, Netezza, Greenplum, etc.)Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)Familiarity and experience with common data integration and data transformation tools (e.g. Informatica, DataStage, Talend, Matillion)Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau)University degree in computer science, engineering, mathematics or related fields, or equivalent experienceOutstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demosUnderstanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics toolsAbility to mentor and guide technical professionals deploying rapidly evolving features without full grasp of the technical details.Strong skills in databases, data warehouses, and data processingExtensive hands-on expertise with SQL and SQL analyticsExperience and track record of success selling data and/or analytics software to enterprise customers; includes proven skills identifying key stakeholders, winning value propositions, and compelling eventsScripting experience with Python, Ruby, Perl, BashAbility and flexibility to travel to work with customers on-site up to 25% of the timeEvery Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.How do you want to make your impact?For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.comCompensation Range: $177K - $232KLocationUS-IL-Chicago-MSOEmployment TypeFull timeDepartmentProfessional ServicesCompensation$177K – $232K