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Hybrid Senior Leader, Patient Experience & Access

Gifthealth Inc

Gifthealth Inc. seeks a visionary VP of Patient Experience to lead the inbound patient contact center across all hubs and DTP programs. You will shape teams, workflows, and QA systems to deliver consistent service excellence, using data to close gaps before patients notice them. The role partners with pharmacy operations and clinical staff to ensure smooth handoffs and program readiness. Ideal candidates bring 15+ years in healthcare contact centers, a track record of improving AHT, CSAT, and #J-18808-Ljbffr Gifthealth Inc

Vacancy posted 2 days ago
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