Administrative Support Specialist

Administrative Support SpecialistLocation: Nashville, TNJoin us in our mission to make government work better. The Administrative Support Specialist provides essential administrative and customer service support to Local Government Audit operations. This role supports audit report processing, professional certification programs (CMFO/CCFO), internal office functions, and daily operational needs. The specialist plays a key role in keeping workflows efficient, documents accurate, and stakeholders well-supported, contributing to the office's commitment to accountability and service excellence.Why You'll Love This JobMeaningful work that supports government transparency and accountabilityFlexible schedules and a standard 37.5-hour workweekOpportunities for professional growth and skill developmentCollaborative and supportive team environmentComprehensive benefits and strong work-life balanceWhat You'll DoProvide helpful and professional customer service to the public, employees, and other government entities (in person and by phone)Assist with preparing audit reports, including formatting, editing, printing, publishing, and posting onlineSupport CMFO and CCFO program administration, including awarding certificates, tracking CPE, processing reimbursements, assisting with annual events, and providing participant supportReceive, sort, and distribute mail for the divisionMaintain appointment calendars for office staffScreen, direct, and route incoming calls and visitorsContact vendors for price quotes, reservations, and meeting supportEnsure contracted audit reports meet ADA accessibility requirements and searchable tagging standardsIdentify and recommend workflow and process improvementsCommunicate clearly with leadership, team members, and customersPerform other duties as assignedWhat We're Looking ForHigh school diploma or equivalent (Associate's degree preferred)Experience in administrative or business environments preferredProficiency with computers, office equipment, Microsoft Office, and AdobeAbility to learn and adapt to new software and technology systemsStrong verbal and written communication skillsStrong organization, attention to detail, and professionalismLogisticsTravel: Minimal; mostly occasional for program-related needsCompensation: Competitive salary and benefits including annual and sick leave, insurance plans, pension, 401(k), college fee waivers, and flexible schedulesAbout the OfficeThe Office of the Tennessee Comptroller of the Treasury audits state and local government entities and oversees financial and administrative operations of state government. We are nationally recognized for professionalism and accountability and strive every day to make government work better. We are proud to be a Top Workplace and support an environment where employees are encouraged to grow, collaborate, and lead.Equal Opportunity EmployerWe are committed to fair and equal employment opportunities and maintaining a workplace free of discrimination and harassment. We prohibit discrimination based on race, color, national origin, age, sex, sexual orientation, gender identity, pregnancy, religion, disability, veteran status, or any category protected by law.