Account Manager/Sr Account Manager, Global Sales

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Global Sales team, specifically in Agency Sales. If you enjoy building meaningful relationships, working across teams, and diving into data to drive performance, this role is for you. You’ll have the opportunity to engage with top agency partners, attend exciting industry events, and help shape strategic campaigns—all while growing your skills in a collaborative, fast-paced environment.

You’ll thrive in this role if you enjoy:

• Building and managing strategic partnerships

• Analyzing performance data and identifying growth opportunities

• Supporting Agency Sales team with project management

• Collaborating with cross-functional teams

• Presenting to senior leadership and influencing sales strategy

What you'll do

• Partner with corporate or agency accounts to develop outcomes to benefit the customers of American Airlines when they fly

• Analyzes customer needs through both online and in-person meetings with agency or corporate partners

• Coordinates and implements programs with appropriate field and staff departments

• Prepares correspondence, proposals and presentations to support retailing activity

• Communicates updates on AA products and services as needed

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in relevant field or equivalent experience/training

• 3+ years experience working in Sales, Revenue Management, Revenue Analysis or other airline commercial teams

Preferred Qualifications- Education & Prior Job Experience

• ​Airline or business to business sales experience

Skills, Licenses & Certifications

• ​Ability to operate in a highly competitive, demanding environment

• Ability to communicate to high level executives

• Strong account strategy development and execution skills required

• Understanding of modern retailing approaches and strategies

• Understanding of modern airline distribution technology such as NDC, online booking tools, GDSs

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.