Front Desk Agent

Job Description

Job Description

Front Desk Associate

HOLIDAY INN EXPRESS AMERICAN FORK a guest service focused hotel is seeking energetic, out-going individuals to join our Front Desk team as a Full-Time Front Desk Associate.

A Front Desk Associate is someone who pays attention to details and provides above & beyond guest services to our hotel guests. They maintain all aspects of the Front Desk operations while demonstrating integrity, accountability, responsibility, multitasking and is a team player.

Front Desk Associate duties, but not limited to:

• Check-in’s and Check-Out’s
• Answering Phone
• Above and Beyond Guest Service
• Clear communication between all departments
• Any other assigned task or project as directed by management.

Reference checks, high school diploma, at least 1-year experience in hospitality preferred but not necessary and/ or at least 2 years’ experience in Customer Service.

Benefits:

• Generous PTO Plan
• Employee Health, Dental, and Vision Benefit packages available after 90 days
• Abundant opportunities for growth and advancement
• Fun events, parties, and activities
• Supportive team and Management team
• Referral Bonuses
• Flexible Scheduling