Barista

Job Title

Provides customers with prompt service, quality beverages and products, while maintaining a clean and comfortable store environment. Contributes to the unit's success by providing customer service to customers.

Responsibilities

KEY RESPONSIBILITIES:

1. Follows university and store operating policies and procedures
2. Provides quality beverages and food products according to standard recipes or customized by request
3. Engages with customers and responds to customer needs by delivering legendary customer service
4. Anticipates customer and store needs by evaluating environment and customers cues
5. Communicates information to manager
6. Assists with new employee training
7. Follows FIFO methods, health, safety, and sanitation guidelines
8. Maintains a clean and organized workspace

Required Qualifications

Educational Requirements High school diploma or equivalent Required Experience On-the-job training provided

Preferred Qualifications

Additional Preferred Qualifications ServSafe certified Preferred Educational Qualifications An undergraduate or advanced degree from an accredited institution of higher education in a related field Preferred Experience Previous experience as a barista in a fast food establishment

Proposed Salary

The salary range for this position is $15.50 to $16.50 based on relevant experience. Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits

Knowledge, Skills, & Abilities

ABILITIES Able to learn quickly and understand and execute oral and written instructions and requests clarification when needed Available to work flexible hours that may include early mornings, evenings and/or nights Maintains a calm demeanor during periods of high volume or unusual events Able to handle multiple tasks or projects at one time meeting assigned deadlines SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Acts with integrity, honesty and knowledge that promote the culture, values and mission the University and department Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, View email address on click.appcast.io.

Other Information

This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card).

Background Check

Standard Enhanced Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.