OPS REGULATORY SPECIALIST III

Overview Requisition No: 876894 Agency: Business and Professional Regulation Working Title: OPS REGULATORY SPECIALIST III - 79901909 Pay Plan: Temp Position Number: 79901909 Salary: $21.00 Per Hour Posting Closing Date: 06/14/2026 The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulations of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The division’s three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 325 personnel fulfilling the regulatory obligations of the division throughout the state. The Work You Will Do This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. It involves professional work including eligibility determination activities for the issuance of licenses, permits, and registrations. The selected candidate will help businesses open in Florida and/or assist industry members with maintaining compliance with licensing laws and will communicate on complex administrative law matters. Responsibilities include, but are not limited to: Reviewing applications for licenses, permits, and registrations to ensure applicants, premises, and locations are qualified for licensure. Corresponding and communicating with applicants regarding omissions or deficiencies in license applications. Processing routine and complex applications based on department policy, Florida Administrative Code, or Florida Statutes. Independently evaluating qualifications and requirements to determine eligibility for licensure. Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance. Effectively communicating with the supervisor in the event of a denial for further action. Updating all necessary systems, logs, and other applicable data systems consistently and accurately. Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions. Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures. Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures. This position is a non-sworn Other Personal Service (OPS) position located within the Bureau of Licensing. This OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks. OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment, and terminations at the discretion of the agency head or designee. Your Specific Responsibilities Covered within the section above (The Work You Will Do) Knowledge, Skills, And Abilities Ability to multi-task, working on multiple issues simultaneously and independently. Ability to determine work priorities and ensure proper completion of work assignments. Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience. Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures. Ability to compile, organize, and analyze data as well as present findings. Ability to establish and maintain effective working relationships with others. Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions. Ability to handle telephone calls in a courteous and effective manner. Minimum Requirements Must have two (2) years of customer service experience or two (2) years of post-high school education. Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint). Must be able to travel for training and meetings, as assigned. Preferred Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system. The Benefits of Working for the State of Florida OPS Working For The State Of Florida Is More Than a Paycheck. The State’s Compensation Package For OPS Employees Working 30 Or More Hours Per Week Include: Participation in health insurance coverage - voluntary. Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation. Life Insurance - voluntary participation. Participation in dental, vision, and other supplemental pretax plans - voluntary. Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate money toward future retirement goals [401(a)] - mandatory participation. For additional benefit information, please visit: Other information Applicant Note: If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status. Note: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth to conduct this background check. Applicants are required to apply through the People First system by the closing date, by applying online. All required documentation must be received by the closing date of the advertisement. If you have any questions regarding your application, you may call View phone number on click.appcast.io. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. The Florida Department of Business & Professional Regulation is committed to increasing recruitment and hiring of individuals with disabilities and improving employment outcomes. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources Office. Other Reminders Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System before their 26th birthday, or have a Letter of Registration Exemption. For more information, visit the SSS website: If you are a retiree of the Florida Retirement System, please check with the FRS on how your current benefits will be affected if you are re-employed with the State. The Department will only hire U. S. citizens and lawfully authorized alien workers and participates in the E-Verify System. Candidates requiring a reasonable accommodation should notify the hiring authority in advance to allow time to provide the accommodation. The State of Florida supports a Drug-Free workplace and all employees are subject to drug testing where applicable. #J-18808-Ljbffr