Operations Associate Applicant Pool - IDEA Cincinnati Region (Future Vacancy)

divh2Campus Operations Associate/h2pThe Campus Operations Associate plays a critical role in enabling a high-functioning campus by supporting all workstreams related to operations. This includes front office coordination, student information system maintenance, enrollment support, attendance monitoring, and auxiliary services related to transportation, facilities, and our child nutrition program. By ensuring operational excellence, this role frees instructional leadership and staff to focus on student learning and programmatic delivery, ultimately supporting IDEAs mission that all students are capable of getting to and through college. This role will report to the Assistant Principal of Operations./ppCompensation:/pulliCompensation for this role is set at an annual salary between $40,000 and $45,000, commensurate with experience and in alignment with internal equity./liliThis role is also eligible for a performance bonus based on team performance and goal attainment./li/ulpOther Benefits:/ppWe offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Some of the special benefits we offer at IDEA include:/pulliPaid Family Leave: Eligible staff may receive up to 8 weeks of paid leave for the birth or adoption of a child, based on their tenure with the organization and caregiver designation./liliTuition Reimbursement: Staff members may apply for up to 50% of tuition paid toward a qualifying degree program, up to $5,250 maximum per year subject to manager discretion and budget availability./liliEmployer-Paid Mental/Behavioral Health: 5 face-to-face counseling sessions within a year, unlimited 24/7 telephonic counseling, and other work-life services available at no cost./li/ulpOther benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, referral bonuses and professional development. IDEA may offer a relocation allowance to defray the cost of moving for this role, if applicable./ppQualifications:/pulliEducation: High School Diploma required; at least 30 credits at the college/university level preferred/liliExperience: At least 2 years of experience in an operations, administrative, or school-based support role/li/ululliStrong organizational skills, ability to manage multiple initiatives simultaneously with urgency and attention to detail/liliExcellent written and verbal communication skills; ability to engage effectively with families, staff, and external vendors/liliData-savvy: comfortable working with data dashboards, spreadsheets, tracking metrics, analyzing trends and presenting findings/liliComfortable working in a fast-paced, growth-oriented educational environment; able to adapt to change and proactively solve problems/liliCommitment to the mission of IDEA Public Schools and belief that all students can go to college/li/ulpKnowledge and Skills:/pulliExperience in K-12 education or charter school environment preferred/liliFamiliarity with student information systems (SIS), operations management (facilities, transportation, nutrition)/li/ululliBilingual in English and Spanish (strongly preferred)/liliExperience supporting staff through training, onboarding, or operational supervision/li/ulpAccountabilities:/pulliSupport the campus front office and receptionists, oversee daily operations, ensure welcoming and effective visitor experience, manage communications and phone routing./liliSupport the accuracy of student records, demographic data, and enrollment status./liliAssist with new-student onboarding, transfers, testing registration, and documentation to support 100% first-day enrollment and smooth entry./liliFacilitate daily attendance calls and inspect cumulative attendance (ADA) data; identify trends and assist in implementing Chronic Absenteeism escalation protocols, tracking, and interventions to help achieve high attendance targets./liliWork with campus leadership to support student persistence efforts (especially for new families) e.g., onboarding support, parent communications, tracking check-ins, and coordinating surveys/feedback./li/ululliAssist in overseeing auxiliary services such as child nutrition, transportation, and facilities support. Support responsibilities across auxiliary services in the absence of operations staff/liliEnsure customer service excellence and operational efficiency (front office readiness, facilities readiness, and meal preparation with CNP)/liliSupport vendor logistics and scheduling of services (transport routes, lunches, clinic coverage), and basic facility upkeep requests_/liliSupport summer and beginning-of-year operational readiness: assist with operations staff onboarding, training schedules, campus setup, ensuring positions filled, and operations teams ready for the school year start./li/ululliServe as a key operational liaison for the campus operations team: coordinate scheduling of operational staff check-ins, track training and development, assist in team meetings and talent processes (onboarding, support, feedback)./liliMaintain strong communication and alignment across non-instructional teams and between operations and instructional leadership; act as a problem?solver and point of contact for day-to-day operational matters./li/ululliEnsure compliance with federal, state, and district/charter requirements related to enrollment, attendance, student records, nutrition programs, transportation, and facilities./liliGenerate, monitor, and present operational data dashboards (e.g., enrollment funnel, attendance trends, staffing vacancies, operational cost metrics) to campus leadership./liliSupport audit readiness for health, safety, transportation, and facility documentation./li/ulpWe look for Team and Family who embody the following values and characteristics:/pulliBelieves and is committed to our mission and being an agent of change: that all students are capable of getting to and through college/liliHas demonstrated effective outcomes and results, and wants to be held accountable for them/liliHas a propensity for action, willing to make mistakes by doing in order to learn and improve quickly/liliWorks with urgency and purpose to drive student outcomes/liliThrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change/liliSeeks and responds well to feedback, which is shared often and freely across all levels of the organization/li/ululliWorks through silos and forges strong cross-departmental relationships in order to achieve outcomes/liliWe believe in education as a profession and hold ourselves to a high level of conduct, professionalism and behaviors as models for our colleagues and students/liliDemonstrates problem solving, adaptability and flexibility./liliStrong mathematical skills and basic finance understanding./li/ulpAbout IDEA Public Schools/ppAt IDEA Public Schools, we believe each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to a multi-state network of tuition-free, Pre-K-12 public charter schools./ppIDEA Public Schools boasts national rankings on The Washington Post and U.S. News World Reports top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, Ohio, and is on-track to maintain its legacy of sending 100% of its graduates to college./ppWhen you choose to work at IDEA, you are part of our IDEA Team and Family. You will work alongside team members who set and reach ambitious goals every day, are excited to continue to grow with IDEA, and work relentlessly to make college for all a reality./ppAt IDEA the Staff Culture and Belonging Team uses our Core Values to promote human connection and a culture of integrity, respect, and belonging for all Team and Family members. Learn more about our Commitment to Core Values here: Apply/ppPlease submit your application online through Jobvite. Its in your best interest to apply as soon as possible./ppIDEA Public Schools does not discriminate on the basis of race, color, national origin, age, sex or disability, in admission or access to, or treatment of employment in its programs and activities. Any person having inquiries concerning the organizations compliance with the regulations implementing Title VI of Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact IDEA Human Resources at (956/p/div