Loan Officer Assistant

Job Description

Job Description

We are seeking a detail-oriented Loan Officer Assistant to support a team of MLOs in a fast-paced mortgage office. This role is responsible for assisting with loan file preparation, client communication, and helping move loans efficiently through the mortgage process. This position can be hybrid or remote depending on location of the candidate.

Responsibilities

• Contact borrowers to collect missing documents and information
• Assist with preparing loan files for submission to processing
• Issue pre-approvals and input loan data into the system
• Review documentation such as paystubs, tax returns, and asset statements
• Assist with ordering appraisals, title, and other third-party services
• Run credit and automated underwriting as needed
• Track loan status and keep the Loan Officer informed of progress
• Help monitor the loan pipeline and ensure deadlines are met
• Provide excellent customer service and guide clients through the mortgage process

Qualifications

• High school diploma or equivalent
• Strong communication and organizational skills
• Customer service experience preferred
• Mortgage experience or knowledge of Encompass is a plus
• NMLS license is helpful but not required

EMM is proud to offer a wide range of benefits and a very competitive salary. Eligible employees can participate in the following benefits.

• Medical, Dental, and Vision insurance
• Flexible Spending Account
• HSA Account (with eligible medical plan only)
• Company paid Life Insurance and LTD!
• Additional buy up Life and LTD Insurance
• 401K plan with an employer match
• And more!

*All positions are contingent upon the successful completion of a background check.

EMM Loans is an Equal Employment Opportunity Employer. NMLS ID: 2926

EMM Loans participates in E-Verify