AVP/VP Retail Product Manager

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities. What Our Team Members Are Saying Video Clip 1 Video Clip 2 Video Clip 3 General Summary The Product Management Officer is responsible for the planning, development, enhanced, and execution of retail banking products throughout the product lifecycle. This includes gathering and prioritizing customer and business requirements, supporting product strategy, and working closely with Sales, Marketing, Operations, Compliance, Digital Banking, and Information Technology to ensure product performance, customer satisfaction, and profitability goals are achieved. DIRECT REPORTS The incumbent has no direct reports. Essential Functions Define and execute the strategy and roadmap for assigned retail banking products and services. Serve as a subject matter expert for assigned products, including deposit accounts, digital banking services, debit cards, and other consumer banking solutions. Evaluate product opportunities, including financial viability, competitive positioning, operational impact, and customer experience. Develop and maintain product positioning, value propositions, and messaging that differentiate products in the marketplace. Monitor product performance metrics and customer feedback, identifying opportunities for improvement and growth. Track product deficiencies and enhancement requests, taking a lead role in coordinating issue resolution with internal stakeholders. Maintain logs of product issues, including discovery dates, action plans, and resolution dates. Research market trends, customer needs, and competitor offerings to support product development and innovation initiatives. Lead idea generation and support the development of new retail products, services, and customer experience enhancements. Develop and maintain product-related policies, procedures, disclosures, and documentation in partnership with Operations, Compliance, Legal, and Audit. Provide product support, training, and guidance to frontline team members and other internal stakeholders. Prepare and deliver presentations to management committees and Executive Management regarding product performance, initiatives, and recommendations. Support product launches, marketing campaigns, system conversions, and process improvement initiatives. Collaborate with Digital Banking, Operations, Technology and all other relevant teams to ensure successful implementation and ongoing support of retail products and services. Qualifications Education: College degree with majors in Finance, Marketing, or business-related discipline preferred but not required. Experience: Minimum AVP 3-5 + years, VP 5-7 + years of progressive banking experience 5-7 + years’ experience managing deposit products, digital banking services, consumer banking products, and cross-functional strategic initiatives is strongly preferred Skills/Ability Knowledge of retail banking regulations, including Truth in Savings (Reg DD), Regulation E, UDAAP, and deposit account compliance requirements preferred. Experience with core banking systems, digital banking platforms, and product management tools preferred. Ability to analyze financial data and prepare business cases supporting product recommendations. Strong project management and stakeholder management skills. Demonstrated ability to influence and collaborate across departments without direct authority. Pay Range AVP $ 88,400 - $102,300

VP $116,700 - $ 130,500

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k). Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy. Cathay Bank is an Equal Opportunity and Aff…? We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law. Click here to view the “Know Your Rights: Workplace Discrimination is Illegal” Poster: Poster- English Poster- Spanish Poster- Chinese Traditional Poster- Chinese Simplified Cathay Bank endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at View phone number on click.appcast.io or View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. #J-18808-Ljbffr Cathay Bank