As Needed Medical Assistant

Job Summary The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver. The Medical Assistant provides clinic guests with above‑and‑beyond service to ensure an exceptional patient experience. You ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery. Job Responsibilities Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of operations. Takes medical histories, measures patient vitals, and other pertinent information to assist the clinician with care of the patient. Handles inventory, orders, and replenish medical supplies and materials. Administers medications, including injections in scope of practice. Handles multi‑phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication. Performs other duties as assigned. Required Qualifications Graduate of an accredited medical assistant or surgical technician program. Minimum of 2 years comparable clinical back office medical assistant experience. Current BLS (Basic Life Support) certification required. Preferred Qualifications Excellent computer skills and familiarity with Microsoft products. Reading, writing, and excellent oral proficiency in the English language. Strong organizational and follow‑through skills. Excellent communication and interpersonal skills. High level of ownership, accountability and initiative. Proven organizational skills, great interpersonal skills, and ability to work as a key team member. Comfort and efficiency with multi‑tasking, issue resolution, and conflict management. Physical Job Requirements May require standing, walking and sitting for extended amounts of time. Occasionally lift and carry items weighing up to 50 lbs. Manual and finger dexterity and hand‑eye coordination. Includes full range of body motion including potential of handling and lifting patients. Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members. Equal Employment Opportunity Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability. If you need assistance or an accommodation due to a disability, you may email us at View email address on click.appcast.io. #J-18808-Ljbffr Crossover Health Medical Group, APC