Regional Sales Representative - Service

Are You Ready to Build Customer Relationships and Be the Face of Service Excellence Across the Region? Location: Morgantown, PA Your Impact – Big and Bold You will be the key connector between our customers and our service facility, ensuring smooth, efficient service that keeps our customers moving forward. Your proactive approach and relationship-building skills will directly impact on sales success and customer satisfaction. What a Day in Your Life Looks Like As a key player on our team, you'll support and grow Morgan’s Parts & Service presence in your territory by combining technical know-how with customer-first service. Deliver comprehensive support for Parts and Service needs — from training and spec consultations to quoting, order entry, scheduling, and warranty coordination. Achieve sales targets by consistently meeting or exceeding monthly parts and service goals. Engage proactively with new and existing leads through outbound calls and follow-ups. Analyze market trends and customer data to identify sales opportunities and expand territory potential. Drive continuous improvement by initiating customer surveys and converting insights into action. Resolve customer concerns promptly, ensuring timely follow-up and long-term satisfaction. Source new business while supporting account retention through detailed spend tracking and contact management. Collaborate effectively with engineering and service teams to ensure customer expectations are clearly communicated and met. Respond urgently to critical customer issues, resolving them with professionalism and speed. Report consistently on customer needs, industry trends, competitive activity, and emerging opportunities. Maintain strong product knowledge of Morgan products, competitor offerings, and chassis configurations. Utilize IT systems confidently and accurately to manage customer interactions and service workflows. Support team success by performing other duties as needed to achieve results. What You Bring to the Table Proven sales experience and strong customer service skills — commercial truck body or trailer repair experience is preferred Excellent communication and organization skills with a knack for follow-through. Self-driven, able to work independently and thrive as part of a team. Comfortable with up to 90% local travel. Must have a valid drivers’ license and a driving record that is acceptable according to Morgan standards. Preferred: Bachelor’s degree and experience with commercial truck bodies. Physical Demands This role blends office work with visits to manufacturing areas, requiring sitting or standing for extended periods, walking, reaching, and occasional lifting up to 25 pounds. Why Morgan? Because You Deserve the Best With over 70 years leading the truck body industry, Morgan Truck Body is where innovation meets tradition. From electric vehicles to custom refrigerated units, we build it all — and we do it with passion and precision. See our story: A History of Morgan We offer: Competitive pay and full benefits package (medical, dental, vision, life)- your health matters 401(k) with company match — because your future matters Tuition reimbursement and leadership development to boost your career Paid holidays and vacation time — we know balance is key Exclusive discounts on footwear, eyewear, and safety gear- because we care about your safety We Celebrate People We recognize and value the individuals behind the build — the makers, thinkers, and problem-solvers who drive our success every day. We Lead with Integrity Doing the right thing isn’t optional — it’s how we operate, always. Honesty, accountability, and respect guide every decision. We Deliver Results We show up, step up, and get it done. Our commitment to performance means exceeding expectations and raising the bar — for ourselves and our customers. We Work with Passion We love what we build — and it shows. From the factory floor to the front office, we bring energy, innovation, and pride to every product that rolls out of our doors. Ready to rev up your career? Check out our Careers Page and discover what Morgan Truck Body can do for you! At Morgan Truck Body , part of the J.B. Poindexter & Co. family , we’re committed to building a workplace where everyone feels respected, supported, and empowered to succeed. We are proud to be an equal opportunity employer . We welcome and celebrate diverse perspectives and do not tolerate discrimination or harassment of any kind — regardless of race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. This commitment applies to every part of your journey with us — from hiring and promotions to compensation, training, and beyond. Diversity drives innovation. Inclusion fuels our strength. At Morgan, everyone belongs. #J-18808-Ljbffr