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Product Quality & Support Specialist (SaaS)

Juicebox

A fast-paced SaaS company in San Francisco is seeking a Product Specialist to enhance customer support and product quality. In this role, you will respond to live support requests and work closely with the engineering team to resolve issues efficiently. Ideal candidates should have 2-4 years of experience in customer support or product operations, alongside excellent communication skills and a problem-solving mindset. This position requires in-office work five days a week. #J-18808-Ljbffr Juicebox

Vacancy posted 1 day ago
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