Product Quality & Support Specialist (SaaS)
Juicebox
A fast-paced SaaS company in San Francisco is seeking a Product Specialist to enhance customer support and product quality. In this role, you will respond to live support requests and work closely with the engineering team to resolve issues efficiently. Ideal candidates should have 2-4 years of experience in customer support or product operations, alongside excellent communication skills and a problem-solving mindset. This position requires in-office work five days a week. #J-18808-Ljbffr Juicebox
$37.5 - $65.4 per hour
Figma is seeking a Customer Support professional to enhance user experiences. The role involves direct communication with customers via... ...years of customer support experience, a strong understanding of SaaS, and excels in communication and problem-solving. This position...SuggestedRemote jobHourly payFlexible hours$75k - $100k
...intense execution to create products that make clinicians happier... ...empathetic, product-savvy Product Support Specialist to help clinicians not just... ...fast, thoughtful, high-quality support. Create and refine... ...technical support at a high-growth SaaS or AI startup Excellent...SuggestedWork at officeImmediate start3 days per week$116.48k - $165k
...together to build beneficial AI systems. About the role As a Product Support Specialist, you’ll be at the front lines of safely delivering AI to... ...priority support team Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease...SuggestedFull timeVisa sponsorship- Clay is seeking an Enterprise Product Support Specialist in San Francisco, California. In this role, you will serve as the primary technical partner... ...technical expertise, proven experience in enterprise SaaS support, and exceptional consultative skills. This position...Suggested
- Enterprise Product Support Specialist Our customers are some of the most innovative and high‑impact operators... ...escalate critical issues through high‑quality bug reports, structured feedback, and... ...data integrations, log analysis, and SaaS architecture, with the ability to...SuggestedShift work
- Rippling is seeking a Customer Support professional in San Francisco to assist with complex billing inquiries... ...with internal teams, and maintaining product knowledge. Ideal candidates have 1-4 years of experience in SaaS and excellent communication skills. A commitment...
$63k - $79k
Odoo is hiring a Technical Support Specialist in San Francisco, CA, to enhance the efficiency of small and medium-sized businesses. This hybrid role requires proficiency in Odoo’s SaaS applications, strong communication skills, and a problem-solving mindset. Responsibilities...$63k - $79k
Odoo in San Francisco is seeking a Technical Support Specialist to provide effective support to our SMB customers. In this hybrid role, you will leverage your expertise in Odoo's SaaS applications to address customer inquiries and enhance their satisfaction. Ideal candidates...- ...Product Support Specialist Tolan is an Embodied Companion a cute AI alien you talk with naturally, like a friend. Tolans have their own personality... ...backgrounds such as retail or hospitality. Quality and speed in balance. You don't sacrifice one for the other...
$70k - $103.5k
P2P is seeking a Product Support Specialist in San Francisco to join the Support team. The role involves troubleshooting integrations, guiding customers through workflows, and improving internal processes. Candidates should have strong problem-solving skills, a customer...- ...Read about us in the NYT, Forbes, First Round Review, and more. Hear from our employees directly on our Glassdoor page! Product Support Specialist @ Clay This role's schedule will be Saturday - Wednesday (with Thursdays & Fridays off). Our customers, ranging from...Weekend work
- Tolan is hiring a Product Support Specialist in San Francisco to serve as the first point of contact for users, troubleshoot issues via email and... ...support an engaged user community. This role emphasizes quality and speed in service and requires front-line experience, effective...
$70k - $103.5k
Product Support Specialists (North America) Join our Support team as a Product Support Specialist, working one weekend day in exchange for a weekday off. Your schedule will be either Tuesday-Saturday or Sunday-Thursday, with occasional adjustments for holidays or business...Work at officeWeekend workWeekday work- A leading healthcare technology company in San Francisco seeks a Product Support Specialist to provide empathetic support to clinicians using Freed's AI tools. This role involves frontline support and project ownership, aiming to enhance clinician experience. Ideal candidates...
$120k - $250k
...lead global projects and drive business growth in the Consumer Products industry. This role involves managing consulting teams, ensuring... ...years of relevant consulting experience and a strong grasp of Quality and Manufacturing processes. Competitive compensation includes...Work at officeWork from home$37.5 - $80.3 per hour
Technical Support Specialist - Figma Weave (San Francisco, United States) Figma... ...with AI. From idea to product, Figma empowers teams to streamline... ...who is an advocate for quality improvements that enable great... ...environment for a technical SaaS product Troubleshooting and...Hourly payWork from home$180k - $230k
Who We Are Baton is Ryder's in-house product development group focused on harnessing emerging... ...here. Role: Head of IT and Production Support Basic Job Details Job Type: Full Time... ...production support teams in high‑growth B2B SaaS environments where reliability,...Full timeWork at officeImmediate startRemote workMonday to Friday- Puzzle is seeking a Customer Support Specialist to enhance our customer satisfaction as we redefine financial navigation through AI-powered... ...the first line of support, ensuring customers receive high-quality guidance, resolving their inquiries swiftly. This position offers...Remote job
- Rippling is seeking a motivated Individual to join their Customer Support team in San Francisco, CA. In this role, you will help customers navigate our HR, IT, and Finance platform, ensuring their satisfaction with our services. Your expertise in employee benefits will...
- ...We are looking for an experienced IT Support Specialist to manage and maintain all of our IT systems... ...all of our IT systems - primarily SaaS using Google Workspace, Apple laptops with... ...delivery teams to help integrate our product with our customer’s IT teams (such as SSO...
$125.69k - $152.77k
...Description The Bay Area Air Quality Management District (Air... ...of Senior Air Quality Specialist in the Meteorology and Measurement... ...and Measurement Division supports the mission of the Air... ...practices and techniques to modify production processes and equipment to...Full timeTemporary workWork experience placementWork at officeLocal areaRemote workFlexible hours$20 - $22 per hour
...issues through our software platform (SaaS). We combine cutting edge data... ...Under the supervision of a Clinical Support Lead, you will make outbound calls to... ...and inbound calls while maintaining productivity and service quality Meeting individual and team performance...Hourly payPermanent employmentTemporary workSeasonal workLive inRemote workMonday to FridayFlexible hoursShift workRotating shift- ...AI Product Support Lead San Francisco Most support teams react. We want to build one that prevents. Wonderschool serves government... ...Influence engineering, product, and operations through the quality of what you surface Deliver white-glove service for government...Temporary workWork at office
- ...Description: The primary role of the Supplier Quality Specialist is to ensure that foreign suppliers and their imported food products comply with the US federal regulations and compliance requirements. This role supports the ongoing development of the FSVP program and...Local area
$120k - $135k
...patients’ lives. Position Summary: The Quality Systems Specialist will play a key role in ensuring the... ...to the development of life‑saving products. The role requires collaboration across... ...procedures, and industry standards. Support the implementation and oversight of...Full timeContract workLocal areaRemote work- Supplier Quality Specialist III (Contractor) Brisbane, California About this opportunity The Supplier... ...III/IV plays an integral role in supporting quality activities related to Supplier... ...continuously improve the quality of product and services received Maintain supplier...For contractorsLocal area
- ...social media mentions and comments. You'll respond to users publicly across social channels, spot trends before they peak, turn product questions into clear and shareable explanations, and help us understand what our community is actually saying. You'll work closely...Shift work
$55k - $65k
...Francisco office is seeking to hire a Legal Support Specialist. The Legal Support Specialist plays a key... ...Specialist will also assist attorneys with document production, compiling and organizing materials, preparing and quality-checking binders to ensure accuracy and...Work at officeRemote work2 days per week3 days per week1 day per week- ...Tech Support Specialist Advocate is a mission-driven organization helping people access the government benefits and support they deserve.... ...role. Skills Strong troubleshooting ability across SaaS systems (CRM, workflow tools, integrations). Comfortable...
$27.59 per hour
...The User Support Specialist employs excellent communication and customer service skills to collaborate with other teams in supporting student... ...daily functions, as well as the ability to keep focused and productive with long-term projects in a job with frequent interruptions...Full timeWork experience placementWork at officeImmediate startRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Product Quality & Support Specialist (SaaS). Be the first to apply!
- product delivery specialist San Francisco, CA
- product specialist San Francisco, CA
- senior product specialist San Francisco, CA
- product information specialist San Francisco, CA
- product specialist medical San Francisco, CA
- product safety specialist San Francisco, CA
- product management specialist San Francisco, CA
- product support specialist San Francisco, CA
- quality assurance auditor San Francisco, CA
- quality improvement specialist San Francisco, CA

