Hotel Night Auditor

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Compensation: $15 hourly Qualifications Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. Physical ability to stand, walk, and lift up to 25 pounds as needed. Strong customer service skills with a guest-focused approach. Responsibilities Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. Process payments, generate invoices, and balance transactions at the end of each shift. Address guest inquiries about hotel services, amenities, and local attractions. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Welcome guests warmly, manage check-ins and check-outs, and provide room keys. #J-18808-Ljbffr