Hotel Night Auditor

The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Responsibilities: • Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. • Process payments, generate invoices, and balance transactions at the end of each shift. • Address guest inquiries about hotel services, amenities, and local attractions. • Prepare and distribute nightly reports, ensuring accurate financial and operational records. • Welcome guests warmly, manage check-ins and check-outs, and provide room keys. Qualifications: • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). • Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. • Physical ability to stand, walk, and lift up to 25 pounds as needed. • Strong customer service skills with a guest-focused approach. Compensation: $15 hourly

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