Assistant Ski Patrol Director

The Assistant Ski Patrol Director supports the Ski Patrol Director in coordinating patrol operations, supervising daily patrol activity, working with resort management, recruiting and developing qualified ski patrollers, reducing resort-wide risk, ensuring appropriate daily patrol coverage, taking on administration roles as requested, and serving as the ski patrol lead when scheduled.

Essential Functions

• Act on behalf of the Ski Patrol Director in his/her absence.
• Supervise and coordinate the activities of all ski patrollers.
• Assist in developing, refining, and implementing ski patrol first aid and risk management policies and procedures.
• Ensure that all ski patrollers follow Snowbasin policies and procedures.
• Assess mountain conditions, incident trends, and related operational factors, and recommend policy or procedure adjustments as needed to mitigate risk.
• Ensure complete documentation of patrol-related incidents and injuries and make proper notifications for these incidents and injuries
• Administration roles as assigned.
• Perform other tasks and projects assigned by the Ski Patrol Director or Mountain Operations Manager.

Skills and Knowledge Requirements

• A minimum of eight seasons of ski patrol experience.
• OEC or EMT Certification, CPR Certified and National Ski Patrol member.
• Minimum four years of supervisory experience.
• Proven leadership skills in the areas of staff development, organization, and collaboration.
• Ability to read, write, and understand technical manuals, diagrams, and instructions.
• Basic computer skills and the ability to learn and use new software systems.
• Excellent written and oral communication skills.
• Ability to lead people, manage time, and accomplish multiple tasks.
• Self-motivated and able to work outdoors in all types of weather.
• Make complex decisions regarding the need for emergency rescue, equipment, materials, and supplies; ability to make decisions within broad parameters and procedural guidelines where there may be more than one correct solution and where guidelines may need interpretation.
• This position requires frequent visitor contact. The successful candidate will be a strong and engaging communicator that is helpful, friendly, courteous, and professional.
• Motivate staff and promote teamwork and safety.
• Must be proficient in all areas of ski patrol and mountain safety including but not limited to:
• Responsible for the proper use of all medical equipment (splints, backboards, AEDs, toboggans, etc.) and all rescue equipment (ropes, transceivers, lift evacuation equipment, etc.); proficient in the use of ski patrol-related equipment at a level to act as a trainer in most areas.
• Provide emergency care and transport of guests and employees.
• Maintain signage, padding, fencing and other risk reduction strategies; enforce Your Responsibility Code, the resort’s Courtesy code and run/terrain closures.
• Ability to safely operate snowmobiles and all-terrain vehicles on difficult uneven terrain.
• Advanced public relations skills.
• Ability to react immediately to unforeseen or unplanned events with solid organizational and problem-solving skills; successfully mediate emotionally charged situations involving guests and/or employees.
• Make complex decisions regarding the need for emergency rescue, equipment, materials, and supplies; ability to make decisions within broad parameters and procedural guidelines where there may be more than one correct solution and where guidelines may need interpretation.
• Motivate staff and promote teamwork and safety.

Physical Requirements

• Advanced skiing ability to access all mountain terrain in a variety of snow and weather conditions.
• Must be able to work extended hours outdoors in adverse weather conditions, including extreme cold and heat.
• Must have the ability to walk, hike, stand, climb, and balance on variable, uneven terrain.
• Lifting, carrying, and pushing up to 25 lbs. regularly, 30-50 lbs. frequently, and occasionally up to 75 lbs.
• In addition to normal day shifts, be willing to work evenings, overnight shifts, weekends, and holidays as business needs dictate.