Account Manager, Commercial Insurance - Potential for Hybrid Work

Discover a Career That Empowers You — Join HUB International! At HUB International we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. We also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you’re supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you’re ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. We currently have an opportunity for an Account Manager to join our Commercial Lines team in our Annapolis, MD office. The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company. Job Responsibilities Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability. Develop and maintain relationships with clients to ensure that all service needs are met. Stay abreast of changes in the insurance industry and other external conditions that may impact clients, and make appropriate recommendations in response to those changes independently of manager approval. Act as liaison between clients and insurance carriers to resolve service issues and troubleshoot billing issues. Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. Gather information from clients and prepare applications for submission to the Underwriting Department regarding new and/or renewal coverage. Prepare client proposals based on client’s needs, rates, and coverages. Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems. Maintain the accuracy of data in the agency management system. May handle collections of premiums due. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company using strong verbal and written communication skills with clients and teammates. Other responsibilities as assigned by Manager. Qualifications Two years of commercial lines insurance experience. Experience with professional liability insurance a plus. Thorough knowledge of commercial lines coverages and markets. Property and Casualty Insurance license. High School diploma or equivalent; AA and/or college degree preferred. Excellent oral and written communication skills and awareness of professional business etiquette. Superior customer service and problem-solving skills. Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. Mastery of virtual technology, including meeting scheduling, video display and screen sharing. Ability to work in a team environment. High level attention to detail is essential. Excellent organizational, interpersonal, and communication skills. What We Offer You Medical, Dental, Vision and Prescription Drug Coverage Health Plan Reimbursement Program Health Savings Account (HSA) 401(k) Savings Plan Employee Assistance Program (EAP) Comprehensive Wellness Program Flexible Spending Accounts (FSAs) Life and Disability Plans Long-Term Care Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more! Low-Cost Loan Program and Student Loan Resources Vacation, Holiday, Sick, and Personal Time Off Comprehensive Onboarding Continuing Education Flexible Work Arrangements Dress for Your Day Dress-Code Culture & Belonging Employee Networks HUB Women Network HUB Black Inclusion Network Asian Pacific Islander Network Latin Network HUB Young Professional Enrichment (HYPE) Indigenous Network Pride Network Military Network Abilities Network Employees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy: Talent – the attraction, recruitment, and hiring of the best diverse talent; Culture – creating a culture of Inclusion and Belonging; and Community – having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy. The expected salary range for this position is $70,000 to $90,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr HUB International