Manager of Digital Sales & E-Commerce

Job Description

Job Description

Location: Hybrid (Beverly, MA or New York, NY)
Department: Sales

About the Role

We're looking for a strategic, analytical, and commercially minded Manager of Digital Sales & E-Commerce to help drive the growth of our digital publishing business. This newly created role will play a key part in expanding revenue, visibility, and readership across our e-book portfolio, with a primary focus on Amazon Kindle and Kindle Unlimited.

As a member of the Online Sales team, you'll manage key digital accounts, develop promotional strategies, analyze performance data, and collaborate with colleagues across Sales, Marketing, Editorial, Publicity, Production, and Publishing to maximize opportunities for our adult and children's publishing programs.

This is an exciting opportunity for someone who enjoys combining account management, data analysis, and digital merchandising to deliver business growth in a rapidly evolving marketplace.

What You'll DoDrive Digital Sales Growth

• Manage day-to-day relationships and sales activities for Amazon Kindle, Kindle Unlimited, and other assigned digital retail accounts.
• Develop and execute account strategies that increase revenue, discoverability, readership, and participation in promotional programs.
• Identify and pursue new opportunities across e-book retailers, subscription platforms, merchandising programs, and seasonal campaigns.
• Serve as the internal expert on account programs, policies, tools, and marketplace developments.

Analyze Performance and Identify Opportunities

• Monitor sales performance, downloads, reads, promotional results, and market trends.
• Establish and track key performance metrics, providing regular business insights and recommendations.
• Analyze title, category, imprint, and campaign performance to inform publishing, pricing, metadata, and promotional strategies.
• Contribute to seasonal, monthly, and annual sales planning and forecasting.

Lead Digital Promotion & Discoverability Efforts

• Develop and manage digital promotional plans across frontlist and backlist titles.
• Collaborate with Marketing, Publicity, Editorial, and Publishing teams to align promotional opportunities with broader title campaigns.
• Help ensure digital editions have accurate metadata, pricing, categorization, availability, and supporting assets.
• Recommend pricing and promotional strategies based on market trends, competitive analysis, and account insights.
• Identify scalable opportunities to showcase and grow backlist performance through data-driven campaigns.

Collaborate Across the Organization

• Represent Digital Sales in publishing, marketing, and sales discussions.
• Communicate marketplace trends, promotional learnings, and account updates to internal stakeholders.
• Partner with the Senior National Account Manager to align digital and physical online sales strategies.
• Contribute digital sales insights to title positioning, launch planning, acquisitions, and backlist development.
• Recommend process improvements that support efficient and effective account management.

What We're Looking For

• Bachelor's degree in Business, Marketing, Communications, or a related field.
• 3-5 years of experience in sales, account management, e-commerce, digital publishing, or a related commercial role.
• Publishing industry experience strongly preferred.
• Proven success growing revenue, managing accounts, developing promotions, or identifying business opportunities through data analysis.
• Strong understanding of the e-book marketplace and digital retail ecosystem.
• Direct experience with Amazon Kindle, Kindle Unlimited, or comparable digital platforms is highly desirable.
• Advanced Excel skills and strong analytical capabilities.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong organizational skills with the ability to manage multiple priorities independently.

Why Join Us?

You'll have the opportunity to help shape and grow a newly established function while working with a diverse portfolio of bestselling and award-winning titles. This role offers visibility across the organization, meaningful business impact, and the chance to contribute to the continued growth of our digital publishing strategy.

All salaries and salary ranges posted by The Quarto Group may vary depending on experience, skills, location, and like considerations. Generous paid time off, paid holidays, and summer Friday afternoons. Generous health benefits, including medical insurance, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, and more. 401(k) benefit plan with discretionary contribution matching by employer. Short and Long-Term Disability Insurance, Life/AD&D Insurance. Full-time employees are eligible for our comprehensive benefits program.

*All policies and benefits described are subject to change at any time.

QuartoUS is an equal opportunity employer; M/F/D/V are encouraged to apply. All applicants should be authorized to work in the United States. Quarto does not provide sponsorships.