Remote Dialer Strategy & Collections Lead

Affirm is a remote-first company seeking a Dialer Manager to own the strategy, configuration, and day-to-day management of the Five9 collections dialer across internal and third-party operations. You will optimize outbound dialing, improve contact rates, agent productivity, and recovery performance while ensuring compliance. This role partners with Operations, Workforce Management, Product, Engineering, Compliance, and Vendors to monitor metrics, build dashboards, and drive automation and #J-18808-Ljbffr Affirm